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Job Summary
ProStaffSelect are in search of a dynamic, highly organized and passionate Head Bartender to curate and lead this ultra-chic restaurant & bar team in the center of Stellenbosch. An individual with world-class experience to oversee all aspects of bar operations, ensuring exceptional guest service, beverage quality, operational efficiency, and commercial performance. The Head Bartender drives innovation through the development of signature beverage programmes, premium product offerings, and memorable guest experiences while maintaining the highest standards of presentation, consistency, and luxury service. REQUIREMENTS: ° Minimum of 3-4 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment. ° Extensive knowledge of mixology, spirits, wines, and cocktail preparation. ° Minimum Grade 12 qualification is essential. ° Additional qualification in hospitality management, Business Administration, WSET or a related field. ° Professional bartending, mixology or beverage certifications are highly advantageous. KEY RESPONSIBILITIES: ° Team Leadership: Train, schedule, and mentor the bar staff to ensure fast and friendly service. ° Menu Creation: Design new, seasonal, or signature cocktail menus and stay updated on drink trends. ° Stock Control: Manage inventory, place orders for supplies, and reduce waste to keep costs low. ° Customer Care: Greet guests, handle special requests, and fix any complaints to create a great atmosphere. ° Safety Rules: Make sure the bar area follows all local health, hygiene, and alcohol laws. ° Beverage Expertise & Innovation : Develop menus & keep up to date with beverage trends, cocktail styles, spirits, and mixology techniques. ° Upselling & Revenue Generation : Promote premium spirits, cocktails, and wine selections and introduce innovative drink specials or themed promotions. ° Administration : Manage daily cash, processing of payments, tips, and transactions & prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance. ° Training & Development : Conduct training sessions & ensure staff are well-versed in customer service practices, health and safety standards, and company policies. ° Special Events & Promotions : Plan and coordinate bar events, promotions, and themed nights. ° Problem Solving: Proactively address and resolve operational challenges and collect and act on guest feedback to identify areas for improvement
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