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Guest Liaison / Night Relief. World Class 5* Boutique Hotel. Spectacular Ocean Views - Cape Town Our client seeks a proven motivated Guest Liaison / Night Relief who , will ensure every guest experience is seamless, personal and unforgettable. From a flawless arrival to a thoughtful farewell, will orchestrate all front of house interactions with precision and grace – day and night. Key Responsibilities: • Deliver an intuitive, personalized guest experience from check in to departure. • Handle guest reservations, billing, profiles, and correspondence with accuracy and discretion. • Prepare guest lists, itineraries, daily reports, and handovers with a meticulous eye for detail. • Manage and maintain administrative systems (Opera, POS, MS Office) with consistency and care. • Oversee overnight operations and ensure the property is secure and guest-ready each morning. • Liaise with all departments to ensure smooth daily operations and maintain house and maintain house standards. Ideal Candidate: • Sophisticated, service-driven, impeccably organised and naturally hospitable. • Passionate about administrative excellence and organisational systems. • Strong communicator with fluency in English and confidence dealing with international guests. • Highly organised and detail-focused, with strong multitasking abilities. • Knowledgeable about Cape Town’s cultural, dining, and leisure offerings. • Flexible to work varied shifts, including nights and weekends. Qualifications & Experience • Formal Hospitality Qualification preferred. • Minimum 3 Years experience in a 5 star or similar luxury environment • Strong administrative background with excellent computer literacy (Opera, POS, Word, Excel, Outlook). Salary R 16800 - 50% Med Aid - Pension Fund 6% both ways. Gratuity: Paid monthly in arrears as per the split calculation. Please submit updated and accurate CVs, including complete employment history, correct dates, current employment information, and any omitted details. Please Note - While all applications are valuable, we’ll reach out directly to candidates who best meet the client’s requirements. All applications must include the following: A correct; recent and updated CV ; including detailed employment dates with the month and year clearly stated. Written references from previous employers. Contactable references with correct contact details. Copies of tertiary educational qualifications and relevant certificates . A recent; professional and presentable profile photograph .
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