Job Summary
? GENERAL MANAGER – HOSPITALITY (MULTI‑SITE | LUXURY SAFARI) Location: Southern Africa Start Date: ASAP Employer: Confidential Luxury Safari Group Are you a high‑level hospitality operator who thrives in complex, multi‑camp environments? A leading luxury safari group is seeking a General Manager – Hospitality to drive guest experience excellence, operational consistency, and cross‑functional integration across multiple remote camps. This is a senior; strategic, and operational role suited to a hybrid leader who can move seamlessly between big‑picture thinking and hands‑on execution. ⭐ KEY FOCUS AREAS ? Hospitality Leadership Elevate guest experience across all camps Maintain and enforce luxury service and brand standards Lead; mentor, and develop hospitality teams ? Operational Integration Ensure consistency across geographically dispersed properties Translate standards into daily operational delivery Support and uplift multi‑site operational performance ? Supply Chain & Commercial Oversight Oversee F&B and hospitality procurement alignment Balance cost, quality, and operational feasibility Strengthen supply coordination across camps ⚙️ Systems & Process Excellence Build scalable operational systems Implement repeatable processes across locations Improve efficiency through structured, data‑driven approaches ? Training & Capability Development Identify skills gaps and implement training programmes Develop local capability (critical for regional compliance) ? Stakeholder Influence Work across operations, supply chain, and commercial teams Influence outcomes without direct authority Drive collaboration across functions ? IDEAL CANDIDATE PROFILE Experience & Exposure Multi‑site safari or lodge operations Depth in at least one functional area: Procurement / supply chain Operational systems Commercial operations Experience in group, regional, or support‑office roles Exposure to standards rollout, systems implementation, or integration projects Detail Orientation Strong eye for finishes, presentation, décor, uniforms, and guest‑facing details ? CORE CAPABILITIES Luxury hospitality credibility Multi‑site operational leadership Supply chain & commercial acumen Systems thinking and process design Ability to influence without authority Adaptive; agile operator who thrives in ambiguity ? MINIMUM REQUIREMENTS Degree in Hospitality, Tourism, or Business 10+ years in luxury hospitality 5+ years in senior or multi‑site leadership International luxury guest exposure Experience across operations, supply, and systems Multi‑functional exposure beyond pure hospitality ? HOW TO APPLY ? Apply Below