Job Summary
Hospitality and Outdoor – New Vacancy – General Manager Luxury Lodge – Malawi An outstanding opportunity is available for an experienced General Manager to oversee a high-end, island-based luxury lodge in Malawi. This role is suited to a hands-on hospitality professional with a proven track record in General Manager positions ; specifically within 5-star lodge or boutique hotel environments. The successful General Manager will take full responsibility for the overall performance and management of the lodge, ensuring seamless operations across all departments. This includes guest services, food and beverage, maintenance, administration, and team leadership. Delivering exceptional guest experiences while maintaining operational excellence is central to this role. A strong background in 5-star hospitality is essential ; along with excellent leadership skills and the ability to motivate and develop a diverse team. The ideal candidate will demonstrate stability in their career, with a minimum tenure of 2–3 years per position ; reflecting consistency, reliability, and depth of experience at a senior level. As General Manager, you will be responsible for maintaining high service standards, managing budgets, overseeing procurement, and ensuring compliance with health and safety policies. You will also engage with guests, travel partners, and stakeholders, requiring excellent communication and interpersonal skills. This position requires someone adaptable and resilient, comfortable working in a remote environment while delivering world-class service. If you are an accomplished General Manager passionate about hospitality and leadership, this role offers the opportunity to make a significant impact in a unique and rewarding setting. Job Requirements & Description Proven experience as a General Manager within a luxury lodge or 5-star hospitality environment Minimum 5+ years’ hospitality experience in senior leadership roles Essential: 2–3 years tenure per position demonstrating career stability Strong leadership and team management skills at General Manager level Exceptional guest engagement and hosting ability Full operational oversight experience: F&B, housekeeping, maintenance, administration Financial management, budgeting, and cost control expertise Strong reporting and IT systems knowledge Ability to manage remote lodge operations effectively Hospitality qualification preferred Additional experience in outdoor or activity-based environments advantageous Package · Salary: Negotiable depending on experience · Accommodation · Meals on duty · Other company benefits Start Date: ASAP