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General Manager – Hospitality | Luxury Safari Operations - Botswana We are recruiting an experienced General Manager – Hospitality to lead service excellence across a portfolio of luxury safari lodges and camps. This is a senior leadership role focused on delivering world-class guest experiences, driving operational standards, and building high-performing teams in a unique eco-tourism environment. Key Responsibilities: • Lead and elevate hospitality standards across multiple lodges and camps • Drive a guest-centric culture and ensure exceptional, consistent experiences • Oversee service quality, audits, and continuous improvement initiatives • Collaborate with operations, sales & marketing on strategy and guest insights • Develop and mentor hospitality teams, building strong leadership pipelines • Monitor product quality, F&B, spa, and retail (curio) offerings • Manage budgets, forecasts, and service performance metrics • Ensure brand consistency and alignment across all properties Requirements: • Degree in Hospitality, Tourism, Business or related field (postgrad advantageous) • 10+ years’ experience in luxury safari or high-end hospitality • Minimum 5 years in a senior leadership role • Strong commercial acumen and operational expertise • Proven leadership, people development, and stakeholder management skills • Passion for conservation, community, and delivering meaningful guest experiences If interested, please apply to Ilze@ Apply Below
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