Lead Growth. Build Partnerships. Shape the Future of Group Funeral Insurance.

Are you a commercially driven Group Schemes or Employee Benefits professional ready to take ownership of a growing portfolio and lead a high-performing team?

We are looking for an experienced Group Scheme Manager to take the lead in driving the growth, profitability and operational excellence of our Group Funeral Insurance business.

This is a strategic leadership opportunity where you’ll combine sales leadership, client relationship management, commercial strategy, compliance and people development to make a measurable impact.

WHAT YOU'LL BE RESPONSIBLE FOR

Lead & Inspire

• Lead, manage and develop the Group Scheme team to achieve business and performance objectives.
  

• Drive a culture of accountability, service excellence and continuous improvement.
  

• Oversee recruitment, performance management, coaching and development of Group Scheme Consultants.
  

Drive Growth & Commercial Performance

• Develop and execute strategies to grow the Group Funeral business.
  

• Drive sales, production, client acquisition and retention initiatives.
  

• Identify new business opportunities and develop strategies to maximise market potential.
  

• Monitor scheme profitability, membership growth, claims ratios, premium payments and operational efficiencies.
  

Build Powerful Partnerships

• Develop and maintain strong relationships with employers, associations, administrators, brokers, consultants and other strategic stakeholders.
  

• Lead negotiations and manage group insurance contracts, tenders and service level agreements.
  

• Conduct periodic contract reviews to ensure sustainable and mutually beneficial partnerships.
  

Turn Data Into Decisions

• Analyse business performance, trends, profitability and growth opportunities.
  

• Prepare and present monthly management reports covering:
  

  • Production
    

  • Membership
    

  • Growth
    

  • Claims trends
    

  • Profitability
    

  • Challenges and risks
    

  • Strategic recommendations
    

Champion Compliance & Governance

• Ensure Group Scheme operations comply with applicable legislation and regulatory requirements.
  

• Maintain strong awareness of FSCA regulations, POPIA/Data Protection requirements and Anti-Money Laundering/FICA obligations.
  

• Ensure processes, contracts and client interactions meet required governance standards.
  

Collaborate & Solve

• Work closely with internal stakeholders, including Actuarial, to assess complex quotations and tenders.
  

• Manage client complaints and provide guidance on benefits, claims procedures and policy coverage.
  

• Oversee the financial management and budgeting of the Group Scheme Office.
  

Requirements

WHAT YOU'LL BRING

We’re looking for someone who combines commercial thinking with strong leadership and industry expertise.

Essential:

• Tertiary qualification in Marketing, Sales or a relevant field, and/or applicable FAIS credits.
  
• 5+ years' knowledge and management experience within the Group Scheme or Employee Benefits market.
  
• Previous experience in a managerial or supervisory capacity.
  
• Strong understanding of group insurance products, market practices and regulatory requirements.
  
• Proven experience in sales, business development, stakeholder management and/or portfolio management.
  
• Strong analytical, financial, communication, negotiation and contract management skills.
  
• Proficiency in Microsoft Excel and relevant insurance administration platforms.
  
• Valid Code 08 driver's licence.
  
• Willingness to travel when required.
  

WHY THIS OPPORTUNITY?

This is more than a management position.

You’ll have the opportunity to shape strategy, grow a business portfolio, develop people and build lasting partnerships across the Group Scheme market.

If you’re commercially minded, relationship-driven and ready to take ownership of a high-impact portfolio, we want to hear from you.

READY TO MAKE AN IMPACT?

Apply now and take the next step in your Group Schemes leadership journey.