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General Manager | 5-Star Boutique Hotel & Spa | Plettenberg | Ss
HotelJobs Thursday, 23 April 2026 1Job Summary
?? GENERAL MANAGER VACANCY ALERT ?? ? General Manager ? Plettenberg Bay, Western Cape ? 5-Star Boutique Hotel & Spa ? Salary: R50,000 – R60,000 gross per month (Negotiable DOE) ? Position: Live-out ? Role Overview: An outstanding opportunity for an experienced General Manager to lead a highly regarded 5-star boutique hotel and spa in Plettenberg Bay. This intimate, award-winning property requires a hands-on, people-focused leader who can drive operational excellence while nurturing a strong team culture and delivering a refined, personalised guest experience. ? Key Responsibilities: ? Full Hotel Operations Management • Oversee all departments and daily hotel operations • Ensure seamless coordination across FOH, F&B, Housekeeping, Spa, and Maintenance • Maintain consistent 5-star service delivery across all guest touchpoints ? Financial Management • Manage budgeting, forecasting, and financial reporting • Drive cost control and operational efficiency • Ensure financial targets and performance metrics are met ? HR & Leadership • Lead recruitment, training, performance management, and staff development • Build and maintain a motivated, high-performing team culture • Ensure compliance with HR legislation and best practices ? Guest & Stakeholder Relations • Host VIP guests, agents, media, and key stakeholders • Build strong relationships with guests, staff, suppliers, and community partners • Drive guest satisfaction and continuous service improvement ? Operational Excellence & Compliance • Ensure compliance with health, safety, and sustainability standards • Maintain hotel assets and operational equipment • Uphold company values, culture, and brand standards ? Minimum Requirements: • Minimum 5 years’ experience as a General Manager or senior hotel management role in luxury boutique hospitality • Hospitality or tourism qualification • Strong financial acumen (budgeting, forecasting, cost control) • Proven leadership and team development ability • Strong HR knowledge and practical application • Experience hosting VIP guests and industry stakeholders • Understanding of sustainability in hospitality • Computer literate with strong administrative skills • Valid PrDP • Clean employment record with strong, contactable references (non-negotiable) ? Core Competencies: • Warm, confident, guest-centric leadership style • Strong people management and emotional intelligence • High attention to detail with operational urgency • Values-driven and culture-focused leadership • Self-motivated, energetic, and performance-driven mindset • Ability to balance hands-on management with strategic oversight ? For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.
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