Job Summary
Front Office Manager – Luxury Lodge | Bela Bela
Kendrick Recruitment is seeking an experienced and reliable Front Office Manager for a luxury lodge based in Bela Bela. This role is ideal for a professional with strong leadership qualities who can manage a front office team efficiently while delivering exceptional guest experiences.
Accommodation: Live-in (single flatlet provided)
Transport: Own transport required
Key Responsibilities:
• Lead, train, and motivate the front office team to maintain high standards
• Manage check-in and check-out procedures and guest enquiries
• Monitor reservations and room allocations
• Ensure effective communication between front office and other departments
• Maintain high levels of guest satisfaction and resolve any issues promptly
• Uphold health, safety, and operational standards
• Report to management on operational and performance matters
Requirements:
• Reliable, honest, and trustworthy with excellent leadership skills
• Strong organisational and interpersonal abilities
• Ability to work independently and make sound decisions
• Professional presentation and a guest-focused approach
• Own transport required
This position is suited to a proactive and dependable individual who thrives in a dynamic hospitality environment and is committed to delivering outstanding guest service.
Candidates who are keen to apply are invited to submit their CV for consideration.
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