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Job Summary
5-Star Boutique Safari Lodge – Greater Kruger (Balule Area)
Live-in Position
Salary: Negotiable DOE
Kendrick Recruitment is seeking a warm, guest-focused FOH / Spa Therapist for a luxury safari lodge situated in the Balule area of Greater Kruger. This dual-role position is ideal for a candidate who enjoys guest interaction, is confident managing front-of-house responsibilities, and can deliver professional spa treatments to a high standard.
The successful candidate will be responsible for ensuring a seamless and welcoming guest experience while also providing professional spa treatments. This role requires strong interpersonal skills, attention to detail, and the ability to multitask within a small team environment in a remote bush setting.
Key Responsibilities
• Welcome and host guests, ensuring a warm and professional lodge experience
• Assist with guest check-ins, guest communication, and daily lodge coordination
• Support meal hosting and assist with service flow where required
• Handle guest requests, queries, and feedback professionally and efficiently
• Assist with basic administration and lodge reporting as required
• Deliver spa treatments confidently and professionally, including massages and relevant therapies
• Conduct guest consultations and recommend appropriate treatments
• Maintain treatment room hygiene, cleanliness, and stock levels
• Promote spa services through guest engagement and upselling to maximise bookings and commission
• Previous front-of-house or guest-facing experience within a lodge or high-end hospitality environment is advantageous
• Qualified Spa Therapist with relevant certification, or proven treatment experience
• Confident in guest engagement, hosting, and service recovery
• Professional presentation with strong communication skills
• Ability to work independently and multitask within a small team
• Willingness to live and work in a remote bush environment
• Salary negotiable dependent on experience
• Commission on spa treatments
• Live-in accommodation provided
• Meals provided while on duty
Interested candidates should submit a comprehensive CV, contactable references, copies of relevant qualifications, and a recent head and shoulders photograph.
Kendrick Recruitment
Recruiter
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