Kendrick Recruitment is currently seeking an experienced FOH / Field Guide Couple for a luxury lodge based in the Cederberg, Western Cape.

This live-in opportunity is ideal for a dynamic couple with strong front-of-house, hospitality and guiding skills, suited to a high-end lodge environment.

Front of House Responsibilities

• Meeting and greeting guests, assisting with check-in and check-out
  

• Assisting in the restaurant and reception areas
  

• Supporting restaurant, curio and bar sales
  

• Handling day sheets, stock takes and month-end reports
  

• Assisting with occasional accommodation bookings
  

• Answering telephone calls at the front desk
  

• Maintaining and restocking all front-of-house areas, including tasting room, public bathrooms, curio shop, front desk, bar, deck and tables
  

• Completing daily cash-up duties
  

• Assisting guests with queries and complaints
  

• Carrying out ad-hoc duties to meet operational needs
  

• Assisting with lodge activities during busy periods or when the guide is on leave
  

Field Guide Requirements

• FGASA Level 1 qualification
  

• Valid First Aid certificate
  

• Valid PDP
  

Qualifications

• Hospitality or Tourism National Diploma or relevant tertiary qualification
  

Experience and Skills

• Minimum of two years’ experience in a relevant role
  

• Previous experience in a 4 or 5-star lodge environment highly advantageous
  

• Strong guest service experience
  

• Excellent verbal and written communication skills
  

• Exceptional interpersonal and teamwork skills
  

• Strong food and beverage, waiter and bar skills
  

• Computer literacy, including Microsoft Office and Outlook
  

Language Requirements

• Fluent in English and Afrikaans
  

• Additional language advantageous
  

Personal Attributes

• Trustworthy, loyal and eager to learn
  

• Professional and guest-focused approach
  

Package Includes

• Live-in accommodation
  

• Three meals per day while on duty
  

• Uniform provided (50 percent cost shared with the company)
  

• Free Wi-Fi
  

Additional Requirements

• Own transport required
  

• Female candidate required due to accommodation limitations
  

Salary and Work Cycle

• Salary: R8,000 per person, negotiable dependent on experience
  

• Work cycle: 21 days on, 7 days off
  

Candidates who meet the above requirements and are keen to apply are invited to submit their CVs for consideration.