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Job Title: Guest Relations and Admin Location: SeaPoint Job Type: Fixed-term Urgent Hire : Yes Availability : Immediately Salary: 15K Join Rest Easy and be part of a vibrant team that values teamwork, laughter, and delivering top-notch guest experiences. We believe in creating genuine connections with our guests, going beyond a simple lockbox exchange to provide a personalised and warm welcome. If you're passionate about hospitality, self-driven, and love learning, growing, and fostering a positive company culture, then you might be the perfect fit for our team! About Our Culture: At Rest Easy, we’re more than just a team – we’re a community of passionate individuals committed to creating unforgettable guest experiences. This is a place where your contributions will have a real impact, and your growth is as important as the company's. We believe in fostering a vibrant, energetic atmosphere where innovation, creativity, and collaboration are at the forefront. If you’re looking for a dynamic environment that values fresh ideas and a can-do attitude, Rest Easy is the perfect place to elevate your career. What We’re Looking For We’re seeking a Guest Relations/Admin professional to help manage our self-catering properties across the Atlantic Seaboard and Cape Town CBD. You’ll balance guest-facing reservations duties with crucial administrative responsibilities that keep our operations efficient and seamless. Key Responsibilities Reservations & Guest Experience Be the first point of contact for guests, managing reservations, arrivals, and departures with professionalism. Respond promptly to guest inquiries, reviews, and requests with care and efficiency. Coordinate with housekeeping, maintenance, and operations teams to ensure smooth guest stays. Maintain and update the reservations system, ensuring accuracy at all times. Administration & Office Support Order company supplies and ensure the office and properties are well-stocked with essentials. Request and manage quotes from vendors/suppliers for property and office needs. Keep the office environment clean, organised, and well-maintained. Assist with general administrative tasks to support the smooth running of operations. Qualifications & Skills Grade 12 qualification required; hospitality or administrative qualification is advantageous. Previous experience in reservations, administration, or a related role (property/hospitality experience preferred). Excellent organisational skills with strong attention to detail. Strong communication and customer service skills, both written and verbal. Ability to multitask, prioritise, and manage time effectively in a busy environment. Experience with property/reservation systems (Airbnb, BOOM, etc.) is a plus. A team player with a positive, proactive, and professional demeanour. Resides within a 15km radius of Sea Point/Atlantic Seaboard. Why Join Us? Be part of a supportive, collaborative property management team. Opportunities for growth and development within the hospitality and property sector. Play a key role in creating seamless guest experiences while building your career in a dynamic industry. Application Process Please submit your CV together with a compelling cover letter outlining your experience and how this role aligns with your professional goals to Careers@ Apply Below by August 5th, 2026 .
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