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Assistant Management Couple - Luxury Private Game Reserve - Stormvlei, Wc | Ah
HotelJobs Tuesday, 05 May 2026 1Job Summary
?? Assistant Management Couple - Luxury Private Game Reserve - Stormvlei, WC ?? Role Overview: A hands-on opportunity for an experienced Assistant Management Couple at a luxury private game reserve in Stormvlei, Western Cape. This live-in position is suited to a couple where one partner fulfills the role of Field Guide, General Maintenance and Management Support, while the other oversees Reservations, Administration, and Management Support. The role requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and exceptional guest experiences. ? Package & Benefits: • R25,000 – R35,000 negotiable depending on experience • Live-in position with on-site accommodation provided • Utilities included • Opportunity to grow within a unique luxury hospitality environment ? Position 1: Field Guide & General Maintenance (Partner 1) ? Key Responsibilities: ? Field Guiding & Guest Experience • Conduct guided game drives and nature walks (where qualified) • Interpret wildlife, ecology, and conservation for guests • Ensure guest safety during all activities • Create memorable, personalised guest experiences ? Reserve & Lodge Maintenance • General maintenance of property infrastructure, vehicles, and equipment • Basic plumbing, electrical, and mechanical tasks • Maintain reserve roads, signage, and outdoor areas • Assist with reserve management where required ? Operational Support • Guest and staff transfers and logistics • Support lodge operations during busy periods • Work closely with management to ensure smooth daily operations ? Requirements: • Valid FGASA qualification (minimum Level 1 preferred) • PDP and valid driver’s licence • Practical maintenance skills (hands-on and solutions-driven) • Strong communication and guest-facing skills • Physically fit and able to work flexible hours • Previous lodge or reserve experience essential ? Position 2: Reservations, Administration & Management Assistant (Partner 2) ? Key Responsibilities: ? Reservations & Guest Communication • Manage reservations, enquiries, and confirmations • Handle booking systems, rates, and availability • Communicate with guests before, during, and after their stay • Liaise with agents and tour operators • Hosting of guests from time to time ? Administration & Office Management • General lodge administration and filing • Assist with invoicing, payments, and financial admin • Prepare reports for management • Maintain guest records and operational documentation ? Management Support • Assist management with daily operations • Coordinate staff schedules and logistics • Support guest check-ins, check-outs, and special requests • Ensure brand standards and guest expectations are upheld ? Requirements: • Previous reservations and hospitality administration experience • Nightsbridge or similar booking platform experience essential • Strong computer literacy (email, booking systems, Excel/Google Workspace) • Excellent written and verbal communication skills • Highly organised, detail-oriented, and professional • Ability to work independently and handle pressure • Luxury hospitality experience preferred ? Couple Requirements: • Proven experience working together in a lodge or hospitality environment • Strong teamwork and communication skills • Professional, guest-focused, and adaptable • Dedicated and seeking long-term placement • Willingness to live on-site in a semi-remote environment • Willingness to work longer and irregular hours • Valid South African work permits (if applicable) ⚠️ If you do not hear from us within 7 working days, please consider your application unsuccessful.
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