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?️ Camp General Manager | Luxury Camp & Villa | Botswana ? Kendrick Recruitment is currently seeking an experienced and passionate Camp General Manager for an exclusive luxury camp and villa operation in Botswana. This exciting live-in opportunity is suited to a hands-on hospitality professional with a strong background in luxury lodge management, exceptional guest service and team leadership. The successful candidate will oversee all aspects of the operation, ensuring world-class guest experiences while maintaining the highest standards of service, efficiency and profitability. ? Package • Salary: P35,000 NETT per month • Live-in position • Accommodation and meals provided ? The Role The Camp General Manager will be responsible for the overall management of the camp and villa operation, leading a multidisciplinary team and ensuring seamless day-to-day operations. This role requires an individual who is equally comfortable hosting guests, mentoring staff, managing finances and maintaining exceptional operational standards. ?️ Key Responsibilities • Oversee the daily operations of the luxury camp and villa • Deliver exceptional guest experiences and personalised hospitality • Host guests and ensure all expectations are exceeded throughout their stay • Lead, motivate and develop departmental teams • Maintain the highest standards across housekeeping, food and beverage, guest services and maintenance • Monitor and manage budgets, stock control and operational costs • Ensure effective staff scheduling, training and performance management • Handle guest feedback and resolve concerns professionally and efficiently • Work closely with guiding, hospitality and support teams to ensure seamless guest experiences • Maintain compliance with health, safety and company standards • Prepare operational reports and manage administrative requirements • Drive a positive workplace culture focused on service excellence ? Requirements • Previous experience as a General Manager, Camp Manager or Lodge Manager within a luxury safari environment • Strong background in luxury hospitality and guest relations • Proven leadership and people management experience • Excellent financial, administrative and organisational skills • Strong food and beverage operational knowledge • Experience managing multiple departments within a lodge or camp environment • Exceptional communication and hosting abilities • Computer literacy and experience with hospitality management systems • Ability to thrive in a remote bush environment • Valid driver's licence advantageous ✨ Personal Attributes • Passionate about luxury hospitality and guest satisfaction • Professional, polished and guest-focused • Strong leader with a hands-on management style • Calm and adaptable under pressure • Highly organised with excellent attention to detail • Positive, energetic and solution-oriented • Committed to staff development and operational excellence ⚠️ Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.
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