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Restaurant Manager | Luxury Safari Lodge | Northern Kwazulu-Natal | Ss
HotelJobs Monday, 06 July 2026Job Summary
Now Hiring Restaurant Manager | Luxury Safari Lodge | Northern KwaZulu-Natal About the Opportunity The Restaurant Manager is responsible for the day-to-day management of the lodge's restaurant operations, ensuring exceptional five-star service delivery, seamless guest dining experiences, and effective supervision of service staff. This role focuses on service excellence, staff leadership, and operational efficiency, while supporting the Food & Beverage Manager in achieving overall departmental objectives. The role operates within a luxury five-star safari lodge in a remote Big Five reserve, with flexible working hours including early mornings, late evenings, weekends and public holidays, and close collaboration with the Food & Beverage Manager, Executive Chef and Operations team. Key Requirements • Reports to the Food & Beverage Manager Key Responsibilities • Manage daily restaurant operations including breakfast, lunch, dinner, and special dining experiences (boma dinners, bush dinners, private dining) • Ensure smooth coordination between front-of-house service staff, kitchen, and bar • Maintain consistent five-star service standards and dining presentation • Deliver warm, professional and personalised dining experiences aligned with luxury safari lodge standards • Engage with guests to understand preferences, dietary requirements and special occasions • Proactively resolve guest complaints and service issues to ensure guest satisfaction • Supervise, schedule and motivate waiters, hosts and service supervisors • Conduct on-the-job training in service standards, etiquette, menu knowledge and wine service • Support performance management, discipline and staff development in line with South African labour legislation • Ensure compliance with food safety (HACCP), health & safety regulations and lodge SOPs • Maintain cleanliness, hygiene and presentation standards in all restaurant and service areas • Ensure responsible alcohol service in accordance with South African liquor legislation • Assist with stock control, beverage counts, breakages and wastage reporting • Monitor service equipment, linen and tableware and report shortages or damage • Support cost-control initiatives without compromising service quality • Prepare daily service reports and provide feedback to the Food & Beverage Manager • Assist with rosters, attendance tracking and leave planning • Participate in departmental meetings and training sessions Candidate Profile • Strong leadership and people-management skills • Exceptional guest service and communication abilities • High attention to detail and service consistency • Strong organisational and time-management skills • Problem-solving ability and calmness under pressure • Team-oriented with a hands-on leadership approach • Professionalism, integrity and accountability Package • Salary: R25,000 – R30,000 per month, depending on experience • Live-In position Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.
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