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Nestled within the scenic UNESCO-recognised Waterberg Biosphere Reserve, this exclusive luxury boutique lodge is preparing for its highly anticipated reopening in 2026. The property is currently undergoing an extensive redevelopment, including the construction of new guest suites and the complete rebuild of the main lodge. The redesigned facilities will feature a modern, thoughtfully curated layout, including a new kitchen, bar, dining area, and elegant guest spaces, all designed to support an elevated lodge experience blending refined hospitality, warm personalised service, and authentic safari moments. The lodge will accommodate up to twenty international guests, offering exclusive seven-night fixed-stay safari experiences arranged through its established European ownership and agency network. This structured model allows for a well-paced and predictable operational environment, enabling staff to deliver consistently high standards of personalised service. This is an exciting opportunity to join a forward-thinking and dynamic management team who place strong emphasis on professionalism, innovation, and a positive working environment. The leadership encourages initiative, values efficiency through the use of modern systems, and is committed to fostering a supportive and enjoyable workplace culture. Our client is seeking mature, self-motivated individuals who demonstrate strong work ethic, excellent problem-solving abilities, and a genuine passion for hospitality and the natural environment. The ideal candidate will thrive in a remote lodge setting and take pride in contributing to an exceptional guest experience. ???? ???????? This is a high‑impact, guest‑facing role centred on leading the lodge’s bar experience. The Bar Steward / Butler is responsible for delivering exceptional beverage service, driving drink sales, maintaining accurate stock control, and creating memorable, interactive drink‑related experiences for guests. The ideal candidate has a big, warm, confident personality, thrives on guest interaction, and is naturally skilled at selling drinks through charm, knowledge, and creativity. Strong South African wine knowledge is preferred, along with the creativity to host wine tastings, food‑and‑wine pairings, themed drink evenings, and other special beverage experiences. In addition to bar leadership, this person must be fully capable of performing all standard butler and waitering duties. When one of the partner Butler/Waiters is on leave, the Bar Steward / Butler will stand in as a butler, including meal service, guest hosting, and daily guest interaction. Strong service confidence is essential. ??????? ???????????? ??? ?��?????????? Clear criminal record Excellent employment track record – references will be verified Excellent English fluency (written & verbal) - non-negotiable Highly presentable / take pride in your appearance If not in possession of your own vehicle you must be able to present a clear, reliable transport plan during the interview Minimum 4 years bar service experience - confident in making coffees, cocktails and lodge‑standard beverages Strong organisational and stock control skills Butler and serving experience required, with the ability to perform full meal service duties Outgoing; charismatic personality with strong sales ability South African citizens or candidates with valid work authorisation Able to work in a remote environment ????????? Understanding or speaking of the Afrikaans language Strong South African wine knowledge Own vehicle Valid driver’s licence ??? ???????????????? Lead all bar operations with confidence, professionalism, and strong guest engagement. Prepare and serve coffees, cocktails, wines, spirits, and lodge standard beverages. Drive drink sales through personality, product knowledge, and guest interaction. Host wine tastings, food and wine pairings, themed drink evenings, and other creative beverage experiences. Control bar stock, monitor usage, and report low stock promptly. Execute regular stock takes with high accuracy and maintain organised storage. Ensure bar areas remain clean, well presented, and fully stocked. Maintain high standards of hygiene, safety, and beverage presentation. Accurately operate the POS system, process all sales, and complete end‑of‑shift tasks including reconciliations, reports, and accurate record‑keeping of all supporting slips. Assist with meal service, table setup, clearing, and resetting. Deliver warm, attentive, and professional service throughout all dining experiences. Support the kitchen team during busy periods to protect service flow. Ensure dining areas remain clean, organised, and guest ready at all times. Welcome guests on arrival and conduct room and lodge orientation tours. Communicate guest requests promptly and accurately to all relevant departments. Manage guest schedules, activity times, and daily flow. Assist with guest activities and ensure smooth coordination. Maintain a warm, confident, and engaging presence throughout the guest stay. Step in during crises or high pressure moments (urgent turn downs, room resets, guest requests). Maintain a team first attitude to ensure seamless guest service. Anticipate guest needs and act proactively to protect the overall experience. Support the other two butlers when needed. Assist other departments to maintain smooth lodge operations. Report maintenance issues promptly. Uphold lodge hygiene, safety, and presentation standards. ???????????? / ??????? / ???? ????? Gross monthly salary, approx. R8, 000.00 neg. DOE & qualifications (Please advise your gross salary expectation within your application) Gratuities - Participation in the shared tip pool Lunch and dinner provided during rostered on duty period Private bedroom in staff housing, with communal bathroom and kitchen facilities Water and electricity included Uniform provided, excluding footwear Self‑service laundry facilities available 6 days off per calendar month (May change according to operational needs) + 15 days leave days per annum. ????? ?? ???? The lodge is located within approximately 30km of Vaalwater, reached via a mostly rugged gravel road - successful candidates must be able to arrange their own transport for days off and personal errands. This is a remote, on‑site living position with single accommodation; candidates must be comfortable living in a quiet, rural environment. Due to the nature of the accommodation and operational requirements: family, children and pets cannot be accommodated. Must have access to Whatsapp video / Zoom / Microsoft Teams for initial interviews. Shortlisted candidates will be invited for an in‑person interview at the property. Must be willing to potentially complete a personality and character assessment during the interview process. Must be willing to potentially undergo a criminal record check and polygraph examination prior to final appointment. Only South African citizens or applicants with full valid work permits may apply (not ZEP) ??????????? ??????? Please submit your up-to-date 2026 CV ; a recent head-and-shoulders photograph, copies of relevant qualifications / certificates ; and contactable references for your last three roles, educators, or practical experience supervisors. Written reference letters to be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.
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