Job Summary
? Assistant Wellness Manager – Luxury Safari Lodge | Greater Kruger | R16,000 | Live-In Kendrick Recruitment is seeking an experienced Assistant Wellness Manager for a luxury safari lodge in the Greater Kruger. This live-in role is perfect for a hands-on, professional wellness leader with strong leadership skills, a passion for guest wellbeing, and the ability to maintain the highest standards in a luxury safari lodge environment. Key Responsibilities Operational: Oversee the day-to-day running of the Wellness Centre in the Wellness Manager’s absence. Ensure all areas are clean, stocked, and maintained to high standards. Implement opening and closing procedures for the Wellness Centre. Report and follow up on maintenance issues. Maintain correct ambiance, including music and environment, for a premium guest experience. Maintain; update, and adhere to standard operating procedures and checklists. Guest Experience: Proactively engage with guests to promote Wellness Centre services. Conduct all treatments according to internationally recognised standards. Manage private villa bookings, yoga classes, and boutique sales. Ensure guest safety, privacy, and confidentiality in line with POPIA and professional spa standards. Host guests when required, providing a holistic and memorable wellness experience. Assist guests in the salon, gym, and yoga areas. Team Management: Train; coach, and manage therapists, ensuring adherence to protocols and service standards. Conduct performance reviews and manage underperformance in consultation with management. Promote team spirit, motivation, and good communication. Ensure therapists maintain professional appearance, hygiene, and conduct at all times. Maintain understanding and implementation of all wellness offerings and special touches. Administration: Coordinate stock takes, report shortages, and manage inventory. Maintain awareness of health and safety hazards, chemical use, and hygiene practices. Support budget monitoring and ensure efficient purchasing. Build relationships with suppliers and identify future sourcing opportunities. Ensure accurate reporting of treatments, stock, and sales. Requirements: Proven experience in a senior wellness or spa management role within a luxury environment. Strong knowledge of spa treatments, wellness therapies, and holistic approaches. Excellent leadership, communication, and interpersonal skills. Ability to mentor and develop staff. Attention to detail, organisation, and high standards of professionalism. Flexible; proactive, and guest-focused. Knowledge of health and safety regulations in a spa environment. Ability to work independently and as part of a team. Package: Salary: R16;000 Live-in position Opportunity to grow within a luxury safari lodge setting