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Safari JOBS is recruiting on behalf of an exceptional, five-star safari lodge environment where the operation is built on the strength of remarkable people. This is a culture where passion, pride, and consistency are non-negotiable, and where every team member plays a meaningful role in delivering outstanding guest experiences, while working with genuine respect for the surrounding environment and wildlife. We are seeking an individual who is highly detail-orientated, naturally guest-focused, and who genuinely enjoys guest interaction. The ideal candidate will be administratively strong, proactive, and confident in a setting where standards are high, days are dynamic, and professionalism matters. A practical understanding of maintenance fundamentals will be important, along with a sincere interest in motivating, guiding, and developing a team. This role suits a calm, capable leader who is passionate about people and who communicates with clarity and warmth. Strong verbal and written skills are essential, as relationship-building with repeat guests, tour operators, and key internal and external stakeholders forms a vital part of the position. If you are looking to build a long-term career in a polished, five-star lodge setting and you bring the level of commitment and excellence required, Safari JOBS would love to hear from you ??????? ???????????? ??? ???????????? Clear criminal record Excellent employment track record – references will be verified Excellent English fluency & literacy (writing of emails, viewing web pages) Computer: Computer literate; IT skills Matric / Grade 12 certificate Hospitality management qualification ????? ??????’? ??????? ??? ??? ????????? Minimum 5 years management experience within a 5* boutique operation or Big 5 reserve with in a similar lodge environment Strong operational and financial experience High emotional intelligence Hospitality and service training experience Room division experience Some experience in maintenance Experience with the PANStrat Admin System – Advantage ??????????/???????????? ?????? ??????????: Strong leadership & mentoring skills - Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards; Make the team feel valued in order for them to assist you to drive the departments and lodge; Strong management skills; Problem solving skills. ???????????: Excellent communication and interpersonal skills (listening skills, verbal communication etc); Positive attitude, Self-motivated, Confident; Sense of humour and adventure. ???????? ??? ??????: Strong people skills; Structured manager with experience of leading diverse teams; Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience, and the ability to provide that experience; Ability to work under pressure and to tight deadlines; Competent financial and IT skills; High energy levels & drive to get things done; Planning & organizing; An appreciation of other cultures; Introduce new ideas that will enhance the department and its activities. ???? ?????? ???????: Flexibility; Strong time-management skills; Demonstrable team member qualities. ??? ???????????????? Acting Lodge Manager in the absence of the Lodge Manager. Take full responsibility for the management of the Front of House, Housekeeping & Lodge Maintenance Teams: ????? ?? ?????: Inspire, stimulate and lead the FOH team; Maintain the Pan FOH system; Day Sheets / Rooming List / Arrival Report; Reception, Curio Shop and Switch Board; Banking, Invoices and Gratuities; Guest meet and greet ;Site Inspections; Guest Feedback – Centricity. ????????????: Inspire, stimulate and lead the Housekeeping team; Maintain the Housekeeping standards; Spot check of rooms & turndowns; Staff Uniform Control. ????? ???????????: Inspire, stimulate and lead the maintenance team; Control and supervise the maintenance team; Work closely with the Reserve Maintenance Manager; Preventative maintenance service schedules; Staff Accommodation; Understanding of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles; Pest Control. ?????? & ??????: Work closely with the Reserve Security Manager on the Health & Safety management of the lodge; Head up the lodge Health & Safety committee; Risk assessments for the lodge; Firefighting equipment / drills; Provide a safe working environment for all staff. ??????? & ?????????: This includes compiling monthly reports, participating in the budget process and managing budget lines. Budget expenditure & control; Monthly finance meeting. ????? ?????????: Staff development and training; Staff management; Staff welfare & staff morale; Inspire, stimulate and lead the team and maintain discipline; Manage leave cycles and training files. ?????: Knowledge of food & beverage; Hosting of guests; Guest delight and bush banqueting; Ensure any negative guest feedback is addressed and solutions found; Assist the Senior Ranger team with vehicle inspections; Go on safari to ensure that we deliver on our safari experience; Maintain relationships with the lodge & affiliated community, owners, suppliers. ???????????? / ??????? / ???? ????? CTC remuneration of approx. R38 – R40, 000.00 PM – NEG. DOE and qualifications - Provident Fund, Group Life & Disability, Dreaded Disease Cover** Staff bed nights** Accommodation provided – private with own bathroom etc. Uniform and laundry thereof Meals provided, on duty Work Cycle: 21 days on, 7 days off plus 15 leave days per annum. **Applicable after three months of successful employment. ????? ?? ???? Unfortunately; this position is not suitable for children or pets due to reserve regulations. Applications are open to South African citizens only. A clear criminal record is required – all potential staff undergo standard fingerprinting in line with anti-poaching measures, during the onsite interview process. ??????????? ??????? Please submit your ??-??-???? ???? ??, a recent ????-???-????????? ??????????, copies of relevant ?????????????? / certificates, and contactable references for your ???? ????? ?????, ?????????, ?? ????????? ?????????? ???????????. Written reference letters to be included if available. We sincerely value every application submitted. While only shortlisted candidates who meet the role requirements will be contacted, you are most welcome to follow our advertising & social media platforms for future opportunities that may better align with your profile.
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