Job Summary
QUALIFICATIONS (Formal qualifications)
- Minimum qualification: Bachelor’s degree in computer science, Information Systems, OR
equivalent education PLUS
- Certification in Dynamics 365 (e.g., Microsoft Certified: Dynamics 365 Customer Experience
Functional Consultant Associate, Dynamics 365 Marketing Functional Consultant Associate,
Dynamics 365 Customer Service Functional Consultant Associate).
KNOWLEDGE & EXPERIENCE (knowledge, type and length of experience and skills required to perform the job
competently)
- Minimum of 7 – 8 years’ experience in software development project implementation
- Experience in project management development and growth experience.
- Hands-on experience with large-scale ERP projects and managing their implementation
- Proven experience as a Functional Consultant for large-scale IT projects, preferably with
- Dynamics 365 Sales, Marketing, and Customer Service modules.
- In-depth knowledge of the Microsoft 365 suite, including Dynamics and Share Point
- Experience with the Microsoft Power Platform (PowerApps, PowerBI, Flows)
- Strong understanding of Microsoft Dynamics 365 and its applications in sales, marketing, and
customer service.
- Ability to manage risks and drive change in a complex organisational environment
- Experience with Agile and Scrum methodologies.
- Ability to bring innovative solutions and work independently.