Operations Manager | Private Game Reserve | Sabi Sands, Mpumalanga

Salary: Negotiable depending on experience | Live-in

Kendrick Recruitment is seeking an experienced and highly organised Operations Manager to join an exclusive private game reserve in the Sabi Sands. This is an exciting opportunity for a hands-on hospitality professional with strong operational and leadership experience, capable of overseeing daily operations while ensuring exceptional guest experiences and maintaining the highest standards throughout the property.

Key Responsibilities:

• Oversee the day-to-day operations of the reserve, ensuring all departments run efficiently.
  

• Manage and support departmental heads and operational teams.
  

• Maintain exceptional standards of service, hospitality and guest satisfaction.
  

• Monitor operational performance and ensure compliance with company procedures.
  

• Manage budgets, operational costs and resource allocation.
  

• Oversee staff recruitment, training, performance and development.
  

• Work closely with senior management to implement operational strategies.
  

• Ensure facilities, maintenance and general presentation are maintained to the highest standards.
  

• Handle guest feedback and resolve operational challenges professionally.
  

• Promote teamwork and maintain a positive working environment.
  

Requirements:

• Previous experience in an Operations Manager or senior management role within a luxury lodge, hotel or private game reserve.
  

• Strong knowledge of lodge and hospitality operations.
  

• Proven leadership and people management skills.
  

• Excellent financial, budgeting and administrative abilities.
  

• Strong organisational and problem-solving skills.
  

• Exceptional communication and interpersonal skills.
  

• A hands-on management approach with excellent attention to detail.
  

• Ability to work in a remote, live-in hospitality environment.
  

If you are an experienced hospitality professional looking for an exciting opportunity within an exclusive private game reserve, we would love to hear from you.