A well-established manufacturing and distribution business is seeking the services of a highly capable FMCG Sales Representative. The successful candidate will be responsible for driving sales growth, developing new business opportunities, maintaining strong customer relationships, and managing the full sales cycle from prospecting through to closing sales.

THE POSITION

Reporting to the Chief Executive Officer, the FMCG Sales Representative will be responsible for growing market share, identifying new customers, ensuring exceptional customer service, and coordinating customer orders and deliveries to support business objectives.

KEY PERFORMANCE AREAS

Responsibilities include, but are not limited to:

• Maintain and strengthen relationships with existing customers to ensure excellent service and identify additional sales opportunities.

• Identify prospective customers, arrange appointments, conduct sales calls, and secure new business opportunities.

• Manage the full sales cycle, from prospecting and quotations to order processing and closing sales.

• Liaise with Planning, Production, and Logistics to ensure efficient order fulfilment.

• Coordinate daily delivery and collection schedules.

• Prepare and submit accurate price quotations in line with customer requirements and pricing guidelines.

• Maintain sound product knowledge and respond professionally to customer queries and complaints.

• Achieve sales targets and provide accurate weekly sales forecasts and reports.

• Manage customer contracts and communicate new customer agreements to relevant departments.

• Maintain accurate sales records, customer documentation, and filing systems.

• Monitor and track customer orders, invoicing, and delivery requirements.

• Respond to customer enquiries and requests for product information promptly and professionally.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor's Degree or equivalent qualification.

• Proven sales experience within an FMCG or related environment.

• Valid driver's licence and own reliable vehicle.

• Proficiency in Microsoft Office, particularly Excel.

• Experience with an ERP system; Syspro experience will be advantageous.

• Strong negotiation, communication, and relationship management skills.

• Ability to work independently and achieve sales targets.

PERSONAL ATTRIBUTES

• Results-driven and self-motivated.

• Strong customer service orientation.

• Excellent planning and organisational skills.

• Professional and confident communicator.

• Strong problem-solving ability.

• Ability to build and maintain long-term client relationships.

• High levels of integrity and accountability.