Lead: Quality Assurance Manager (Quality Governance & Delivery)
Hire Resolve Thursday, 14 May 2026 1Job Summary
A dynamic and innovative short-term insurance company is looking for a Lead Quality Assurance Manager to join their team in Johannesburg, GP.Key Purpose of the role:
Lead and mature the Quality Assurance (QA) function by ensuring testing is planned, assigned,tracked, and delivered on time, and that product quality is measured, visible, and continuously improved. This role provides quality leadership and governance, supported by a Lead Automation QA and Lead Manual QA who drive hands-on execution.
Responsibilities:
1. QA Delivery Management (30%)
Own QA delivery across squads/streams, ensuring clear QA plans for each sprint and release.
Work with QA Leads to allocate work, balance capacity, and keep deliverables on track.
Track execution progress, remove blockers, and escalate risks early.
Define QA operating rhythms including daily triage, regression cycles, and release‑readiness reviews.
2. Quality Governance & Release Readiness (30%)
Define and maintain the overall QA strategy (risk‑based approach, quality gates, entry/exit criteria, definition of done).
Own the release readiness process from a QA perspective (go/no‑go inputs, risk acceptance, sign‑off framework).
Standardise defect severity rules, testing standards, and documentation expectations across all products.
3. Leadership & People Management (15%)
Line‑manage the QA Leads and support performance across the broader QA function (1:1s, coaching, development plans).
Build a culture of accountability, ownership, and continuous improvement.
Support hiring, onboarding, and capability development (skills matrices, career paths, training plans).
4. Reporting, Metrics & Stakeholder Communication (15%)
Provide weekly and release‑based reporting to Engineering leadership and delivery stakeholders.
Ensure reporting includes test progress vs. plan, defect trends, defect aging, escaped defects/leakage, and top risks with mitigations.
Communicate quality status in plain language: impacted areas, risk level, and recommended actions.
5. Continuous Improvement & Cross‑functional Alignment (10%)
Partner with Engineering Managers and Product stakeholders to improve quality upstream (better requirements, acceptance criteria, testability).
Drive improvements to QA processes, environments, test data, and tooling (via QA Leads).
Promote preventative quality practices and reduce repeat production issues.
Education & Experience:
Diploma or Degree in IT, Computer Science, Engineering, or equivalent practical experience.
3-5 years total QA experience, including ownership of QA planning and delivery.
At least 1-2 years of experience leading others (formal or informal leadership) and reporting status/risks to stakeholders.
Experience coordinating both manual and automation testing streams, with specialists driving hands-on execution.
Strong working knowledge of Agile delivery, SDLC, and modern QA practices.
Comfortable with tools such as Jira (or equivalent), test management tools (Xray/Zephyr/TestRail), and reporting dashboards.
Preferred Qualifications:
ISTQB Foundation (preferred).
ISTQB Advanced Test Manager (advantageous).
Experience in financial services, insurance, or other regulated environments (advantageous).
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: it careers@hireresolve.us
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link