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Job Summary
A seasoned Hospitality Sales Executive is required for a luxury Hotel and Conference Centre. Accommodation; Luxury Restaurant Venues, Banqueting, Conferencing, Premium Event Space, and the Spa facilities will be part of your sales stock portfolio. Requirements and Qualifications: Matric certificate – Grade 12 Sales diploma / degree Hospitality or Tourism diploma / degree Knowledge of property management and reservation systems (e.g., Infor/SCS and Dineplan) advantageous At least 5 years’ experience in a sales role At least 2 years’ experience in the hospitality industry Excellent negotiation skills Must have a valid driver’s license & must have own car Must have a valid passport and be able to travel locally, regionally, or internationally as required Must be able to work with all market segments Key Areas of Responsibility: Generate maximum revenue potential from Key Accounts, Prospecting Accounts, and New Business Actively source new business opportunities through cold calling, networking, and referrals Collaborate with the Marketing Team and attend and represent the property at various trade shows, workshops, and presentation/training sessions Schedule and conduct sales calls, client meetings, virtual presentations, site inspections, and educational visits Maintain and grow existing accounts in terms of revenue Create awareness of the products by way of virtual presentations to potential clients Update and manage client profiles on internal booking and reservation systems Generate and tailor quotations to client requirements and upsell packages to include all aspects of the business (e.g., Conferencing & Events, Premium Event Space, Luxury Rooftop Venue, and the Spa) Collaborate with the Banqueting and Food & Beverage teams to ensure the smooth execution of events Follow up after events to ensure client satisfaction and encourage repeat business Work closely with the General Manager on unit-based promotions and initiatives Monitor booking trends and suggest promotions and special offers to mitigate ‘valley periods’ Attend and contribute to internal meetings, operational meetings, and budget meetings Expectations: Ensure all correspondence is professional, accurate, and timely Maintain detailed records of leads, calls, site-inspections, and events Prepare weekly and monthly reports to track and record revenue and progress Set clear sales objectives, and provide support where necessary Develop and maintain good relationships with various internal stakeholders, including parent group entities and on-site dining partners Host and organise incoming and outgoing educational visits as well as site inspections at the property Support and assist the property in ad hoc projects Liaise with the General Manager on a frequent basis and provide sales support with unit-based promotions and initiatives.
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