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Job Summary
Property Manager – Luxury Cottage Collection | West Coast Coastal luxury. Discerning owners. Exceptional guest expectations. An exclusive collection of 26 highly sought-after luxury cottages along the West Coast is seeking a dynamic, hands-on Property Manager to oversee daily operations, maintenance standards, and owner and guest experience across the portfolio. These properties are owned by both a central company and private individuals and operate as premium short-term luxury rentals when not in owner use. The role requires someone who understands the nuance of managing high-value properties while balancing the expectations of luxury guests and exacting owners. This is not a desk role. This is a highly visible, operational, relationship-driven position suited to someone who thrives on delivering seamless service and maintaining impeccable property standards. The Role • Oversee daily operational management of 26 luxury cottages • Ensure all properties are maintained to exceptional luxury standards • Coordinate preventative and reactive maintenance across the portfolio • Manage contractors, suppliers, and service providers • Liaise closely with property owners, maintaining strong professional relationships • Oversee guest readiness, ensuring cottages are flawlessly prepared for arrivals • Resolve guest or owner concerns with professionalism and urgency • Manage housekeeping coordination and quality control • Monitor property condition, reporting, and improvement planning • Ensure smooth operational flow across seasonal occupancy fluctuations Essential Experience • 2 – 5 years’ experience in luxury property, villa, or hospitality management • Proven experience managing high-end guest or owner expectations • Strong operational and maintenance coordination experience You Are • Highly organised with exceptional attention to detail • Hands-on, proactive, and solution driven • Confident managing both luxury guests and high-net-worth property owners • Strong communicator and relationship builder • Operationally strong with the ability to juggle multiple properties • A natural problem solver with a “make it happen” attitude • Comfortable working in a fast-moving, service-driven environment What’s On Offer • Opportunity to manage one of the West Coast’s most desirable luxury cottage portfolios • Work within a unique lifestyle-driven coastal environment • A varied, dynamic role with strong owner and guest interaction • Career growth within a premium property and hospitality environment If you have a passion for luxury property management, thrive on operational excellence, and love creating seamless guest and owner experiences — this is a rare opportunity to join a highly respected coastal portfolio.
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