Medical Receptionist & Enrolled Nursing Assistant (ENA)

Location: Rietfontein, Pretoria

Employment Type: Permanent

Industry: General Medical / GP Practice

Salary: Market Related

Introduction

Medical Resources Group is recruiting on behalf of a well-established GP practice in Rietfontein, Pretoria for an experienced and professional Medical Receptionist & Enrolled Nursing Assistant (ENA).

This is an ideal opportunity for a qualified ENA who is strongly administratively driven and would like to work in a medical practice environment where the primary focus is reception and administration, while still providing clinical assistance when required.

Key Responsibilities

Medical Reception & Administration

• Welcoming and assisting patients in a professional and friendly manner.

• Managing incoming calls, messages and patient enquiries.

• Scheduling, confirming and coordinating patient appointments.

• Opening and maintaining patient files.

• Capturing and updating patient information.

• Confirming medical aid membership, benefits and available funds.

• Obtaining medical aid authorisations where required.

• Assisting with patient billing and account queries.

• Managing referrals, laboratory results and medical correspondence.

• Liaising with medical schemes, laboratories, pharmacies, specialists and other healthcare providers.

• Filing, scanning, document management and general practice administration.

• Maintaining patient confidentiality and compliance with POPIA requirements.

Clinical / ENA Support

• Assisting the doctor with appropriate clinical procedures.

• Preparing patients and treatment areas.

• Assisting with wound care and dressings within the applicable ENA scope of practice.

• Recording basic observations where permitted.

• Supporting infection prevention and control measures.

• Assisting with stock and clinical consumable management.

• Providing other clinical support within the candidate's SANC scope of practice.

Minimum Requirements

• Qualified Enrolled Nursing Assistant (ENA).

• Current registration with the South African Nursing Council (SANC).

• Previous experience in a GP practice, medical practice, clinic or similar healthcare environment will be advantageous.

• Medical reception or medical administration experience is highly desirable.

• Good understanding of medical terminology and medical scheme processes.

• Strong computer literacy.

• Proficiency in Microsoft Word and Excel.

• Experience with Elixir Live or similar medical practice software will be advantageous.

• Knowledge of Office of Health Standards Compliance (OHSC) requirements will be advantageous.

• Excellent communication and interpersonal skills.

• Strong organisational and administrative ability.

Ideal Candidate Profile

We are specifically looking for an ENA who:

• Enjoys medical administration and patient interaction.

• Is comfortable with reception and administration being the primary focus of the position.

• Is organised, accurate and able to manage a busy medical practice environment.

• Can confidently assist with appropriate clinical duties when required.

• Is professional, compassionate, reliable and patient-focused.

• Works well independently and as part of a medical practice team.

How to Apply

Please send your CV to: Werner Bester Email: werner@medicalresources.co.za

Subject line: Application – Medical Receptionist & ENA | Rietfontein

Only candidates meeting the relevant requirements will be considered for the position.

Should you not receive feedback within 2 weeks of your application, please consider your application unsuccessful.