We are seeking an experienced SAP Functional Consultant (Expert) to lead operational excellence within a complex SAP Extended Warehouse Management (EWM) landscape. This role focuses on DevOps-led operations, system stability, incident management, and continuous improvement for warehouse and internal logistics processes.

The successful candidate will manage a large operations team, ensure high system availability, drive root-cause analysis, and support ongoing enhancements within a global, Agile enterprise environment.

Product Scope

The Manual Warehouse & Internal Call Off product includes:

• Manual warehouse administration and control
  
• Internal call-off processes
  
• Labeling and data consistency
  
• Non-series material handling and launch warehouse operations
  
• Stock and inventory management
  

Key Responsibilities

• Lead and manage the SAP EWM operations team (20+ DevOps engineers)
  
• Oversee day-to-day incident management, support, and continuous improvement activities
  
• Plan, organize, and participate in 24/7 support operations
  
• Coordinate SAP maintenance, system changes, and technical projects across the EWM landscape
  
• Monitor system health and perform proactive checks, including dump and trace analysis
  
• Provide 2nd level escalation support for critical incidents and coordinate resolution with development and infrastructure teams
  
• Conduct root-cause analysis and implement measures to prevent recurring issues
  
• Support go-live planning, cutover activities, and quality assurance for EWM rollouts and enhancements
  
• Manage batch job scheduling, monitoring, and administration
  
• Enforce SAP security, controls, and compliance requirements
  
• Collaborate with development teams on new transactions, roles, and access requirements
  
• Maintain operational documentation, runbooks, and knowledge assets
  
• Facilitate high-priority incident calls and communicate business impact and risk
  
• Consolidate and present operational KPIs and performance reporting
  
• Coach and train team members and end-users to improve operational capability
  
• Manage stakeholder communication and present technical insights to business and IT leadership
  

Requirements

Essential Skills & Experience

• Proven expertise in SAP configuration and operations within complex enterprise landscapes
  
• Strong experience with SAP system monitoring, health checks, and dump/trace analysis
  
• Hands-on knowledge of cross-module integration (EWM, MM, PP, FI, CO, LE)
  
• Experience managing technical operations or DevOps teams supporting SAP environments
  
• Strong understanding of DevOps practices and operational governance
  
• Ability to plan and execute SAP maintenance and system changes
  
• Strong analytical and problem-solving skills for production incident resolution
  
• Experience working within Agile/Scrum environments
  
• Proficiency with tools such as Jira, Confluence, and SAP Solution Manager
  
• Excellent communication and stakeholder management skills, including translating technical concepts for non-technical audiences
  

Advantageous Skills

• Experience with SAP HANA and ABAP (EWM performance and enhancements)
  
• Knowledge of SAP EWM integrations with LE, PP, MM, SD, and warehouse automation technologies
  
• Experience with SAP Fiori and modern SAP UI technologies
  
• Exposure to cloud and middleware technologies within SAP landscapes
  
• Experience with test automation and management tools (e.g., Tosca, Xray, Xsuite) and CI/CD for SAP
  
• Familiarity with ITIL/ITSM frameworks
  
• Experience with SAP Cloud ALM (CALM)
  
• Knowledge of SAP security and authorization concepts, particularly for EWM
  
• Willingness to travel internationally when required
  

Qualifications & Experience

• Typically 6+ years of SAP operations experience, including EWM-related projects
  
• Experience delivering system maintenance and non-functional projects in SAP environments
  
• IT degree or equivalent technical qualification
  
• Background knowledge of ABAP and HANA is advantageous
  
• Experience with project management methodologies in SAP environments