Our client, a well-established organisation operating within the manufacturing industry, is seeking to employ an experienced Retail Store Manager to join their team based in Pretoria.

5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level, secures!

Requirements:

• Matric / Grade 12 (Minimum)
• Diploma in Business Administration / Sales / Marketing
• 5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level
• Computer Literacy (MS Office Suite; other relevant discipline-specific software programs)
• Communication skills (both verbal and written)

Responsibilities (include but are not limited to):

Retail Store Management

• Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives and day to day operations of the store
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Ensures availability of merchandise and services by approving contracts and maintaining inventories
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
• Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios
• Secures merchandise by implementing security systems and measures
• Protects employees and customers by providing a safe and clean store environment
• Maintains the stability and reputation of the store by complying with legal requirements
• Determines marketing strategy changes by reviewing operating and financial statements
• Completes store operational requirements by scheduling and assigning employees and following up on work results

Compliance

• Operates within controls and procedures in order to ensure the integrity of the company
• Identifies and monitors risks within own department and area of responsibility
• Assists in the maintenance of a risk register, report discrepancies or areas of concern to management
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure
• Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations

Customer Service Management

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services
• Represents the company in meetings with relevant stakeholders
• Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values
• Reports to Management on internal stakeholder related matters

Staff Supervision

• Ensures that all employees have signed performance agreements
• Monitors and measures performance quarterly by conducting employee appraisals
• In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary
• Ensures ongoing training and development of employees
• Addresses employee relations matters fairly and promptly

Cost and Financial Control

• Contributes to the budget preparation process
• Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources
• Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and AutoX financial guidelines, report deviations to direct Manager
• Explores opportunities to control and reduce costs

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.