Job Summary
We are seeking a Junior Support Specialist who is able to successfully pass standard recruitment checks, including criminal, qualification, and ID verifications. This role requires a strong sense of responsibility and adherence to organisational policies and procedures. The Junior Support Specialist will demonstrate integrity and accountability in all tasks performed. A positive attitude and willingness to learn are essential for success in this position.
What you'll do:
- Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills
are essential. - Standby will be implemented after hours and weekends.
- Excellent customer interaction
- Effectively execute requests from users
- Willingness and commitment to continuously improve skills and knowledge
Your Expertise:
- Junior Infrastructure Technician experience (1–2 years advantageous)
- Exposure to basic networking, cabling, and IT support environments (1-2 Years)
- Experience assisting with physical installations, maintenance, and troubleshooting
- Willingness to learn and grow within an infrastructure or networking role
- English - Can converse and has the necessary email skills
- Excellent Customer Interaction with clear, concise, and effective communication skills
- Effectively collaborate with the team to achieve common goals
- Ability to work under pressure, cope with stress
Qualifications:
- National Senior Certificate/ Senior Certificate/ Grade 12
- Pass typical recruitment checks (criminal, qualification, ID verification checks, etc.)
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