Job Summary
We are seeking a Junior Operator to support and monitor production environments, including networks, mainframe systems, and servers within a banking or financial services environment. The role involves executing daily and month-end batch processing, performing routine system backups, monitoring ATM and POS transactions, and ensuring all connectivity environments remain fully operational.
What you'll do:
- Monitoring of all environments (networks, mainframe, servers etc.) connectivity
- Execute daily batch processing for banking clients
- Execute month-end batch processing for banking clients
- Diagnose and correct equipment malfunctions
- Perform daily backups as per operational procedures
- Shift handover and effective communication with regards the production and development systems
- Continuous updates of daily reports
- Effectively execute requests from users
- Good understanding of operating standards and procedures
- Tapes and tape library management
- Monitoring of transactions of the banks on ATM’s and POS
- Organise and schedule production work
- Understanding of JCL and mainframe commands
- Understanding CA Workload Automation ESP (scheduling product)
- Understanding of operation standards in the mainframe environment
- Troubleshoot problems arising from system errors and if needed escalate
- Responsible for monitoring all connectivity environments, as well as continuous updates of all daily reports
- To perform after hours and weekend help desk functions
Your Expertise:
- Previous experience in Data Centre advantageous
- Previous financial services experience advantageous
- Communication skills
- Problem solving techniques
- Ability to work as a team
- Ability to work under pressure, cope with stress
Qualifications: