Job Summary
A diversified financial services company in South Africa that provides a wide range of financial solutions, including wealth management, investment planning, stockbroking, and institutional employee benefits, is seeking an IT Governance & Services Officer who will be responsible for the strategic oversight, commercial management, and regulatory compliance of Information Technology.Responsibilities:
Framework Management: Maintain and enforce the IT governance framework and internal policies.
Committee Leadership: Chair the IT Steering Committee and report performance, risk, and costs to Exco.
Audit & Risk: Ensure audit readiness, track risk remediation, and fulfill all regulatory IT obligations.
Reporting: Review monthly governance packs, including SLA performance, security posture, patch/vulnerability status, and change records.
Contract Oversight: Act as the designated Customer Controller and supervisor for all outsourced IT services.
Service Delivery: Enforce SLAs, conduct service reviews, and manage escalations with outsourced partners.
Operational Control: Own the BAU service catalogue and approve all project scopes, upgrades, and non-BAU work.
Lifecycle Management: Oversee transition planning, documentation completeness, and orderly exit handovers.
Financial Control: Own the IT budget, monitor spend vs. budget, and prevent unauthorized cost escalations.
Strategic Alignment: Translate business requirements into actionable IT initiatives and maintain the IT delivery roadmap.
Stakeholder Relations: Serve as the primary liaison between management, employees, and external service providers.
Minimum Requirements:
Required: Matric and a Bachelor’s degree in Business, Finance, Governance, or a related field.
Advantageous: Specialized qualifications in IT Governance (e.g., CGEIT, COBIT) or Risk Management.
Minimum: 8–10 years of experience in IT Governance or Vendor Management.
Sector: Experience within the Financial Services industry is highly preferred
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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