Our client, a well-established organisation operating within the office automation industry, is seeking to employ an experienced Office Automation Technician to join their technical team based in Port Elizabeth, Eastern Cape.

Requirements

• Matric essential
• Technical qualifications advantageous
• Drivers license essential
• 3-5 years experience in a similar role

Responsibilities (include but are not limited to):

• Service and maintain a fleet of machines in the field alongside a technical team.
• Attending to field service calls and roles on a daily basis.
• Maintain and clean machines ensuring optimal performance.
• Perform regular Preventative Maintenance tasks on devices.
• Attending to device maintenance tasks ensuring devices are well maintained and performing optimally in his area.
• Deliver consumable products to clients.
• Dress professionally and neat to maintain a professional company image.
• Maintain good customer relations and customer satisfaction at all times.
• Follow instruction from their service controller directing them on service calls.
• Follow instruction from team leader and technical manager to maintain field devices.
• Maintain good communication with service controllers, team leaders and management.
• Be willing to work overtime when required to complete field calls timeously.
• Attend training to educate and upskill on all product knowledge.
• Complete online product training and courses as per the team leaders and technical manager.
• Complete the required technical certifications required to perform the job.
• Ensuring the required tools to perform their job are kept neat and tidy and in a good condition.
• Ensure the company property and vehicles are kept neat, tidy and clean at all times.
• Ensuring the required technical manuals and service bulletins are kept to perform their jobs optimally.
• Ensuring the required boot stock levels to perform their jobs efficiently and optimally.
• Maintain boot stock and ensure stock is held at optimal levels of stock.
• Be willing to assist in all areas of the business operations.

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.