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General Manager – Luxury Lodge – Eastern Cape Our client, a prestigious privately-owned luxury lodge set within a renowned Eastern Cape game reserve, is seeking an experienced and passionate General Manage r to lead their dynamic hospitality team. This is a hands-on, live-in role suited to an individual who thrives in the bush, has an eye for detail, and is committed to delivering a five-star guest experience. Job Description This exclusive property offers an authentic luxury safari experience and requires a General Manager to oversee daily operations, guest relations, staff management, and business performance. The ideal candidate will be solutions-driven, people-focused, and have strong operational oversight across hospitality departments. Key Responsibilities: Full operational oversight of the lodge, including front of house, F&B, housekeeping, maintenance, and guest experience Staff leadership, HR coordination, training, and scheduling Budgeting; stock control, financial reporting, and cost management Guest relations and hosting – ensuring seamless, memorable guest experiences Coordination with the reserve team regarding conservation and activity scheduling Quality control and operational excellence across departments Assisting with marketing efforts, content creation, and guest communication (bonus skill) Package: Salary: R40,000 – R60,000 Live-in with accommodation provided Opportunity to work in a leading Eastern Cape safari destination Minimum Requirements Minimum 5 years’ experience in a senior lodge or hospitality management role Proven leadership skills and the ability to manage and motivate a team Strong administrative, financial, and organisational abilities Hospitality or culinary qualification (for Chef applicants) FGASA and PDP (for Guide applicants) Excellent communication and interpersonal skills Tech-savvy and comfortable with reservation and stock systems A genuine passion for the bush and sustainable tourism
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