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Job Summary
FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT | 5* LUXURY LODGE | PONGOLA, KZN
Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.
Location: Pongola, KwaZulu-Natal
KEY RESPONSIBILITIES
• Operate the NightsBridge booking system
• Handle guest and agency correspondence
• Perform general office administration duties
• Process invoicing and manage payment controls
• Conduct guest check-in and check-out procedures
• Maintain accurate accounts and financial records
• Coordinate guest activities, excursions, and special requests
• Assist with stock control and stock takes
• Oversee housekeeping and restaurant coordination when required
• Maintain an organised and professional reception area at all times
• Support all-round lodge operations as a flexible team player
REQUIREMENTS
• Strong administrative and organisational skills
• Experience with NightsBridge or similar reservation systems advantageous
• Ability to manage multiple responsibilities in a lodge environment
• Strong communication and guest service skills
• Team player with a proactive and adaptable attitude
• Own vehicle required
• Live-in position with accommodation, meals, and laundry provided
A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.
Kendrick Recruitment
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