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Hospitality and Outdoor – New Vacancy - Duty Manager - Luxury Game Lodge - Pongola A luxury game lodge in Pongola is seeking an experienced and professional Duty Manager to join its hospitality team. This exciting opportunity is ideal for a hospitality professional who has a strong background in lodge operations, guest service, and administration. The successful candidate will play a key role in ensuring the smooth day-to-day running of the lodge while maintaining exceptional service standards and guest satisfaction. The ideal applicant will have previous luxury lodge experience and be confident managing administrative functions, guest relations, reservations, and operational processes. Strong organisational skills and attention to detail are essential, as the role requires coordinating multiple departments and ensuring efficient lodge operations. Experience with the Opera Property Management System is a key requirement for this position. Candidates should be comfortable handling reservations, guest profiles, reporting, billing, and other administrative tasks within the system. In addition to technical skills, the lodge is looking for someone who can lead by example, communicate effectively with both guests and staff, and contribute to a positive team environment. This is an excellent opportunity to join a reputable luxury lodge and further develop your hospitality career in a unique safari setting. If you are passionate about delivering outstanding guest experiences, have strong administrative capabilities, and thrive in a fast-paced lodge environment, we would love to hear from you. Job Requirements & Description Manage daily lodge operations and guest service activities. Ensure exceptional guest experiences and satisfaction. Handle guest arrivals, departures, and requests professionally. Perform administrative and reporting duties accurately. Work extensively on the Opera Property Management System. Manage reservations, billing, and guest accounts. Coordinate with housekeeping, kitchen, and guiding departments. Assist with staff supervision and operational support. Previous luxury lodge experience is essential. Strong administration and organisational skills required. Excellent communication and interpersonal abilities. Professional appearance and guest-focused attitude. Ability to work under pressure and multitask effectively. Strong problem-solving and leadership capabilities. Package Salary: R20,000 - R25,000 DOE + Live In
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