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Job Summary
Duties:Daily Operations & Quality Control:
Oversee daily washing, drying, ironing, pressing and folding operations.
Plan production schedules and coordinate workflow to meet customer deadlines.
Monitor productivity, identify bottlenecks and implement improvements.
Ensure linen is correctly sorted, treated and processed according to fabric-care requirements.
Maintain consistent standards of cleanliness, stain removal and finishing.
Keep accurate records of incoming and outgoing laundry.
Investigate missing items, damage and quality concerns promptly.
Staff Management:
Supervise, train and motivate laundry staff.
Allocate tasks, prepare rosters and monitor attendance and performance.
Train employees in laundry procedures, safe equipment use and chemical handling.
Maintain clear communication and accountability throughout each shift.
Equipment & Cost Control:
Monitor machinery performance and coordinate preventative maintenance and repairs.
Manage detergent, chemical and consumable stock levels.
Control chemical dosing and monitor water and energy usage.
Minimise rewash, linen damage, wastage and production downtime.
Maintain production reports and communicate operational concerns to management.
Operational Standards & Safety:
Maintain high operational standards throughout the laundry.
Keep work areas clean, organised and safe.
Ensure correct handling and separation of soiled and clean linen.
Monitor compliance with hygiene, chemical-storage and workplace safety procedures.
Requirements:
Previous management or supervisory experience within an industrial or commercial laundry.
Strong practical knowledge of commercial washing, drying and finishing equipment.
Knowledge of fabric care, stain removal, wash programmes and chemical dosing.
Experience managing staff and coordinating high-volume production.
Ability to monitor productivity and quality while maintaining efficient workflow.
Good organisational, record-keeping and problem-solving skills.
Strong attention to operational standards, turnaround times and cost control.
A reliable, hands-on approach and the ability to work under pressure.
Good communication and team leadership skills.
Willingness to work shifts, weekends and public holidays as operationally required.
Craven Cottage CC
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