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General Manager - 5 Star Boutique Hotel & Spa - Plettenberg Bay | Ah
HotelJobs Friday, 24 April 2026 1Job Summary
??✨ GENERAL MANAGER | 5-Star Boutique Hotel & Spa | Plettenberg Bay, Western Cape ?? Kendrick Recruitment is currently searching for an exceptional General Manager for a well-established, award-winning 5-star boutique hotel and spa in Plettenberg Bay. This property forms part of a respected boutique hospitality group with operations across South Africa. This intimate coastal hotel offers a refined guest experience with a strong emphasis on personalised service, outstanding food, and a warm, welcoming atmosphere. This opportunity is suited to a leader who values culture, character and genuine human connection, and who can inspire excellence across all areas of the operation. ? Salary: R50,000 – R60,000 gross per month (dependent on experience and negotiable) ? Position: Live-out ? Minimum Requirements ✔️ Minimum 5 years’ experience in a senior management or General Manager role within luxury boutique hospitality ? Relevant hospitality or tourism qualification ? Strong financial acumen including budgeting, forecasting and cost control ? Proven ability to lead, coach and develop a close-knit team ? Sound knowledge of HR legislation and practices ? Experience hosting agents, media and VIP guests ? Understanding of sustainability practices within hospitality ? Computer literate with strong administrative capability ? Valid PrDP ? Impeccable references and a clean employment track record (non-negotiable) ? Key Responsibilities ? Full general management of all hotel departments and daily operations ? Financial management including budgeting, forecasting and reporting ? HR leadership including recruitment, training, performance management and staff development ? Building and maintaining strong relationships with guests, staff, agents, the local community and industry partners ⭐ Driving continuous improvement of the guest experience across all touchpoints ? Custodian of operational equipment and hotel assets ⚠️ Ensuring compliance with health, safety and sustainability standards ? Upholding and championing company values and culture throughout the team ? Who We Are Looking For ? A warm, confident leader who is comfortable with discerning guests ? A humble, curious and growth-focused professional ? A natural people leader who empowers teams rather than micromanaging ? Detail-oriented with a strong sense of urgency ⚡ High energy, self-motivated and driven by excellence ? Values-led and committed to maintaining a strong team culture ? Package ? Gross monthly salary: R50,000 – R60,000 (dependent on experience) ? Live-out position ? Interested candidates are invited to apply with an updated CV, motivation letter, contactable references and a recent head and shoulders photograph. ⏳ If you do not hear from us within 7 working days, please consider your application unsuccessful.
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