Hospitality GM

Hospitality GM | Luxury Safari Camp | Phalaborwa

Kendrick Recruitment is currently seeking an experienced and dynamic Hospitality General Manager for a luxury safari camp based in the Phalaborwa area. This is an exceptional opportunity for a senior hospitality professional with a strong background in luxury safari operations, guest experience, and team leadership.

The successful candidate will take full responsibility for the smooth and efficient operation of the camp, ensuring world-class service delivery, exceptional guest experiences, and high operational standards across all departments. This role requires a proactive, hands-on leader with a passion for luxury hospitality and personalised service.

Key Responsibilities:

• Oversee the day-to-day operations of the luxury safari camp
  
• Lead and coordinate all hospitality departments to ensure seamless guest experiences
  
• Ensure the highest standards of service, presentation, and operational excellence
  
• Manage and mentor department heads and camp teams
  
• Monitor guest feedback and implement improvements where required
  
• Ensure effective stock control, budgeting, cost management, and financial performance
  
• Oversee beverage, curio, and operational revenue targets
  
• Maintain excellent standards across housekeeping, food and beverage, maintenance, and guest areas
  
• Ensure compliance with health, safety, security, and company standards
  
• Manage guest relations and handle special requests with professionalism and discretion
  
• Drive staff development, training, and performance management
  
• Work closely with senior management to implement operational strategies and improvements
  

Requirements:

• Diploma or Degree in Hospitality Management or similar qualification
  
• Extensive experience within luxury safari lodge or camp operations
  
• Previous senior management experience within a luxury 4 or 5-star safari property
  
• Strong leadership and organisational skills
  
• Excellent financial and operational management abilities
  
• Strong understanding of luxury hospitality service standards
  
• Proficient in property management systems and Microsoft Office
  
• Exceptional communication and guest relations skills
  
• Ability to work well under pressure in a remote environment
  
• Strong attention to detail and commitment to service excellence
  

Package:

• Salary: R30,000 – R35,000 depending on experience
  
• Live-in position
  

Candidates who meet the above requirements and are interested in applying for this exciting opportunity are invited to submit their CV for consideration.