Job Summary
The Operations & Client Liaison Officer is responsible for supporting the day-today foreign exchange, financial markets, client service and operational activities across the Group.
The role combines foreign exchange operations, market research and analysis, trade execution support, international payments, client and stakeholder service, regulatory compliance, financial administration, reconciliations and operational support.
The incumbent will work closely with clients, banking partners, internal teams and management to ensure that transactions are processed accurately, efficiently and within required service levels and regulatory requirements. The role also provides back-office and settlement support to the trading and operations functions, including trade capture, reconciliations, reporting, documentation and monitoring of transactions through to completion.
All tasks falling within this scope shall be performed under the supervision of a duly qualified and authorised individual. The employee shall comply with all applicable regulatory and internal compliance requirements in respect of transactions and communications with clients
Responsibilities
Foreign Exchange
Financial Market Operations
Trade Execution
Settlement Support
International Payments
Banking Operations
Client/Stakeholder Relationship Management
Foreign Currency Operations
Regulatory Compliance
Risk Management
Card Support
Financial Administration
Reconciliations
Admin Support
Skills
Financial Markets
Banking & Payments
Compliance (FICA, AML, KYC/CDD, SARB)
Operations
Systems & Technology
Experience with or knowledge of the following would be advantageous:
Paradigm
Beeswax
Xero
Hubdoc
Intellimali
Acorn
Paymentology
Zendesk
Microsoft Office
Advanced Excel
Bloomberg, Reuters or similar financial-market platforms
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