A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator in Paarl. The candidate must be able to work independently and as part of a team. Reliable transport is required.
Job description:
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• Managing the diaries of allocated clinicians.
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• Issuing receipts.
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• Scheduling of appointments.
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• Dealing with claim queries and PMB applications to medical aids.
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• Contacting newly referred clients for appointments.
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• Managing medical aid queries.
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• Answering phone calls.
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• Follow up on unpaid accounts.
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• Responding to inquiries.
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• Assist with account queries.
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• Maintaining professional communication.
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• Daily cash up for the branch.
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• Switchboard management.
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• Manage petty cash for the branch.
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• Receiving clients in the reception area.
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• Ensure the practice is always neat and tidy.
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• Issuing invoices, doing billing.
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• Performing general admin tasks.
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• Collection of payments.
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• Filing.
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Qualifications:
Matric - Essential
Required skills:
• The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision:
• The ability to work under pressure.
• Strong knowledge of practice management systems.
• Excellent telephone etiquette.
• Excellent communication skills and fluency in English and Afrikaans.
• Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
• Financial management skills, such as daily cash up and petty cash.
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