Job Summary
A one-stop agricultural and retail supplier in South Africa is looking for a E-commernce & Digital Product Specialist to join their team in Paarl, WC.This is a build-and-grow role for someone who wants to own a product, not just maintain one. As E-Commerce & Digital Product Specialist, you will take full ownership of the app and online platform — click-and-collect, online ordering, catalogue browsing, and the selfservice tools that let our account customers manage their grain, fuel and credit accounts.
You will be the single point of accountability for the platform: shaping the roadmap, designing the experience, overseeing development and releases, running the testing, and driving the growth that turns features into adoption, transactions and customer loyalty. As the channel scales, the function scales with it.
Responsibilities:
- Own the product roadmap for the Agrimark app and online platform, balancing customer value, commercial return and operational fit.
- Design and continuously improve the customer experience across ordering, click-andcollect, catalogue browsing and account self-service (grain, fuel and credit).
- Manage the release cycle end-to-end — specifying features, prioritising the backlog, and coordinating development partners and internal IT through to launch.
- Plan and run testing — functional QA, user acceptance and A/B experiments — to ensure quality releases and evidence-based design decisions.
- Drive growth metrics: adoption, active users, conversion, basket size, retention and channel revenue, with clear reporting against targets.
- Use analytics and customer feedback to identify friction, prioritise fixes, and uncove new opportunities.
- Work across Supply Chain, Finance, Credit, Marketing and branch operations to integrate the platform with ERP and account systems and deliver a seamless omnichannel experience.
- Manage development partners, vendors and budgets, and build out the digital function and team as the channel grows.
- Relevant degree — e.g. Information Systems, Computer Science, Engineering, Business, Marketing or a related field.
- 3+ years in digital product, e-commerce or app product management, with demonstrable ownership of a live platform.
- Track record across the full product lifecycle: roadmap, UX/design input, build oversight, testing and post-launch growth.
- Working knowledge of e-commerce platforms, analytics tools, agile delivery and UX principles; comfortable briefing and managing technical partners.
- Commercially minded, customer-obsessed and able to translate data into decisions.
- Self-starter who can build a function from where it is today and grow with it.
- Advantageous: experience in retail or agri-retail, account-based or credit-linked customer platforms, and exposure to ERP integration.
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Gaby Turner at Hire Resolve or on LinkedIn.
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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