Job Summary
Assistant Lodge Manager | Luxury Game Lodge | North West Province
Kendrick Recruitment is currently seeking a dynamic and service-driven Assistant Lodge Manager for a luxury game lodge situated in the North West Province.
This role is ideal for a hospitality professional with a strong Food & Beverage background who thrives in a guest-facing environment. The successful candidate will play a key leadership role in overseeing F&B operations, driving service excellence, supporting the kitchen team and maintaining exceptional guest experiences throughout the lodge.
Package
• Live-in position
• Opportunity to join a respected luxury safari operation
Location: North West Province
Property Type: Luxury Game Lodge
Key Responsibilities
• Ensure exceptional service delivery across all guest touchpoints
• Maintain and continuously improve operational and service standards
• Support the Head Chef and kitchen operation where required
• Manage daily F&B operations, ensuring efficiency and consistency
• Supervise and mentor front-of-house and service teams
• Conduct regular service training and performance coaching
• Monitor guest satisfaction and proactively address concerns
• Assist with stock control, ordering and cost management processes
• Ensure compliance with health, safety and hygiene standards
• Support lodge management with daily operational requirements
• Spend the majority of time on the floor interacting with guests and staff while maintaining administrative responsibilities
Requirements
• Strong Food & Beverage operational experience
• Proven ability to lead, motivate and develop hospitality teams
• Excellent understanding of luxury service standards
• Strong guest relations and problem-solving abilities
• Financial awareness including stock control and cost management
• Excellent communication and organisational skills
• Ability to work in a fast-paced hospitality environment
• Valid driver's licence preferred
Candidate Profile
• Service-focused with exceptional attention to detail
• Professional, confident and guest-centric
• Strong operational and team management skills
• Able to build positive relationships with guests and staff
• Proactive, energetic and solutions-driven
• Committed to delivering memorable guest experiences
Suitable candidates are invited to submit their CVs for consideration.
Please note that if no feedback is received within 7 days of application, candidates should consider their application unsuccessful.
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