Role Overview
We are seeking an experienced QA Manager to lead quality assurance activities, ensure compliance with regulatory and industry standards, and drive continuous improvement across manufacturing operations.
The role is responsible for maintaining the Quality Management System (QMS), improving product quality, reducing defects, and ensuring customer satisfaction.
Key ResponsibilitiesDevelop and maintain the Quality Management System (ISO 9001/FSSC compliant)
Oversee quality control from raw materials to finished product
Lead audits (internal and external) and ensure compliance
Manage supplier quality and resolve quality issues
Drive root cause analysis and corrective/preventive actions
Lead and develop QA teams and promote a quality culture
Monitor KPIs, defect rates, and customer complaints
Implement continuous improvement (Lean / Six Sigma) initiatives
Ensure health, safety, and food safety compliance
RequirementsBachelor’s degree in Engineering, Quality, Food Technology, Microbiology, or related field
5+ years’ QA/QC or quality management experience in manufacturing
Strong knowledge of ISO 9001, FSSC, Six Sigma, FMEA, SPC
Experience in audits, QMS implementation, and regulatory compliance
Strong leadership, analytical, and problem-solving skills
Key Performance AreasReduced defect rates and improved product quality
Successful audit outcomes
Improved customer satisfaction and complaint resolution
Cost reduction and process efficiency improvements
Effective team development and engagement
Working ConditionsInterested Candidates must email CV's to recruit@pronel.co.za