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Job Summary
? ?? ??????????? ??????????? is partnering with a 5* Luxury Game Lodge in Madikwe to recruit a ????? ??????? & ????? ?????? ?????? We are seeking a dynamic and hands-on management couple to oversee the daily operations of a remote safari lodge, combining strong operational leadership with exceptional guest engagement. One partner will take on the role of Lodge Manager, leading overall lodge operations, staff management, maintenance oversight, budgeting, and ensuring the smooth running of all departments. The second partner will focus on guest relations, administration, reservations coordination, and front-of-house hosting, ensuring every guest enjoys a personalised and seamless experience from arrival to departure. Together; the couple will work closely to maintain high service standards, foster a positive team culture, and create a warm and welcoming lodge environment. This role requires individuals who are adaptable, self-motivated, and comfortable living and working in a remote setting, with a shared passion for hospitality, nature, and delivering memorable safari experiences. Lodge Manager - Responsibilities & Requirements · Manage all daily lodge operations, ensuring smooth, efficient service delivery and consistent 5★ standards · Has strong maintenance skills with a hands-on approach across departments, including preventative maintenance and general lodge upkeep · Lead, train, and motivate staff while fostering a positive and professional team culture · Deliver exceptional guest experiences through active hosting and high service standards · Coordinate staff scheduling, daily operations, and logistical planning in a remote environment · Monitor budgets, cost controls, stock, and overall financial performance · Handle administration, reporting, and month-end operational duties · Resolve guest and staff issues professionally with strong problem-solving skills · Ensure compliance with health, safety, environmental, and company standards · Minimum 6 years’ lodge management experience within a 5★ safari or remote lodge environment · Strong leadership, organizational, communication, and conflict resolution abilities · Passion for hospitality, nature, and remote lodge living · Valid driver’s licence, stable work history, and contactable references Lodge Anchor/Admin/Guest Relations - Responsibilities & Requirements · Act as the main guest contact, ensuring a warm welcome, smooth check-ins/outs, and consistent guest engagement throughout the stay · Support daily lodge operations alongside the Lodge Manager, maintaining strong communication across departments · Manage reservations, guest correspondence, daily admin, reporting, and general front-of-house coordination · Handle guest requests, special arrangements, feedback, and problem resolution professionally and proactively · Assist with stock control, ordering, basic finance administration, and operational record keeping · Maintain high service standards, attention to detail, and a strong hosting presence · Support team coordination, staff communication, and operational planning where required · Ensure accurate information flow between reservations, kitchen, housekeeping, and guiding teams · Previous experience in lodge operations, guest relations, front office, or hospitality administration (4–5★ environment preferred) · Strong organisational, communication, and multitasking skills · Confident with computers, reservation systems, and general lodge administration · Positive, hands-on approach suited to remote lodge living and working as part of a management couple · Stable work history with contactable references ???????????? · Lodge Manager - R25-R30K depending on experience with live in benefits & Provident Fund · Lodge Anchor/Guest relations – R13 – R15 K depending on experience with live in benefits & Provident Fund ???? ????? · 6 weeks on / 2 weeks off. PLEASE NOTE – Although we appreciate all applications, we will only reply to those candidates who meet our clients specific requirements. Thank you for your understanding
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