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Job Summary
?? ASSISTANT MANAGER VACANCY ALERT ?? ? Assistant Resident Manager ? Limpopo ? Safari Lodge Property ? Live-in Position ? Role Overview: A luxury safari lodge is seeking an experienced and motivated Assistant Manager to support the Resident Manager in overseeing all day-to-day lodge operations. This role is ideal for a passionate hospitality professional with strong operational leadership skills, a hands-on management style, and a commitment to delivering exceptional guest experiences in a luxury bush environment. ? Key Responsibilities: ? Guest Experience & Service Excellence • Welcome and host guests, ensuring personalised and memorable stays • Handle guest requests, complaints, and special arrangements professionally • Maintain luxury hospitality standards throughout the guest journey • Engage with guests during meals, activities, arrivals, and departures ? Lodge Operations Management • Oversee Front Office, Housekeeping, Maintenance, F&B, Kitchen, Spa, Retail, and Guest Activities • Conduct regular lodge inspections and operational walkabouts • Ensure compliance with SOPs, policies, and operational controls • Assist with occupancy management, reservations, and guest logistics • Act as Relief Manager in the absence of the Resident Manager ? Leadership & Team Development • Lead, motivate, and support departmental teams • Assist with staff training, coaching, and performance management • Promote teamwork, professionalism, and a positive work culture • Lead by example to maintain high operational standards ? Requirements: • 3–5 years’ experience in a similar hospitality management role • Previous luxury lodge or safari environment experience preferred • Strong understanding of Rooms Division and lodge operations • Excellent leadership, communication, and problem-solving skills • Proficient in Opera / Opera Cloud systems • Hands-on and guest-focused management approach ? Personal Attributes: • Professional, energetic, and service-driven • Calm under pressure with strong attention to detail • Passionate about luxury hospitality and guest experiences • Strong team player and natural leader ? Package & Benefits: • Live-in accommodation • Meals while on duty • Uniform provided • Provident Fund • Optional Medical Aid contribution ⚠️ Important Information: • This role is not ideally suited to candidates with school-going children due to the remote lodge location • No pets permitted on the reserve • Successful candidates will be subject to reference, background, and criminal record checks ? For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.
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