Job Summary

The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of a hybrid IT infrastructure environment, encompassing on-premises and cloud-based servers, storage, and network systems. The role ensures optimal performance, security, and availability of IT services while supporting continuous improvement through upgrades, patching, and technical documentation.

Key Responsibilities

• Deploy, configure, and maintain Windows and Linux servers on-premises and in Microsoft Azure.
  
• Manage HP Synergy blade servers and associated storage technologies.
  
• Administer Hyper-V clusters and failover configurations for MS SQL Server.
  
• Perform patching, firmware updates, and server upgrades.
  
• Monitor system performance and proactively resolve issues to ensure high availability.
  
• Configure and maintain HP/Aruba network switches and LAN/WAN/VPN connectivity.
  
• Support network segmentation and perimeter security.
  
• Manage Azure Virtual Networks (VNets) and Network Security Groups (NSGs).
  
• Troubleshoot and optimize hybrid network routing and connectivity.
  
• Integrate on-prem infrastructure with cloud via VPN and ExpressRoute.
  
• Administer IP telephony and VoIP systems; integrate with Microsoft Teams.
  
• Provide hardware/software support and maintain telephony documentation.
  
• Support Azure services, including Azure AD, DNS, Microsoft 365, SharePoint Online, and Remote Desktop Services.
  
• Assist in cloud migration and optimization initiatives.
  
• Implement and manage VEEAM backup and disaster recovery solutions.
  
• Conduct regular backup validation and lead disaster recovery testing.
  
• Provide 2nd and 3rd level support for infrastructure incidents.
  
• Participate in standby and after-hours support.
  
• Document root cause analyses and contribute to continuous service improvement.
  
• Maintain SOPs, topology diagrams, and configuration logs.
  
• Report system health, capacity, and risk posture to management.
  
• Work with IT Infrastructure Manager and engineers to align with IT strategy.
  
• Mentor junior engineers and support knowledge sharing.
  

Requirements

• Diploma/Degree in Information Technology or related fields
  
• Minimum 5 years’ experience in IT infrastructure engineering.
  
• Strong knowledge of Windows/Linux server administration, virtualization, and networking.
  
• Experience with HP Servers, Switches, Hyper-V, Microsoft SQL Server, and Azure technologies.
  
• Familiarity with ITSM practices (Incident, Problem, Change Management).
  
• Proficiency in technical documentation and system architecture.
  
• Networking fundamentals and Administration.
  
• Documentation/Technical Authoring
  
• Knowledge of Systems Architecture.
  
• ITIL certification advantageous.
  
• HP Networking Certifications
  
• Network Professional (ACNP)) will be advantageous.
  
• Microsoft Certifications (e.g., AZ-104, AZ-305) will be advantageous.
  
• Linux Certifications (e.g., LPIC-1, RHCSA) will be advantageous.
  
• Cisco CCNA or CCNP (as complementary networking knowledge) will be advantageous.
  

Required Technical Skills

• Windows and Linux server administration
  
• HP Synergy / Blade Servers
  
• Hyper-V and Hyper-V Clusters
  
• MS SQL Server Failover Clusters
  
• LAN/WAN/VPN administration
  
• Azure AD, DNS, Microsoft 365, Remote Desktop Services
  
• IP Telephony and VoIP-has experience
  
• VEEAM Backup and Recovery-not listed
  
• TCP/IP and hybrid networking
  
• ITSM (Incident, Problem, Change Management)
  
• Technical documentation and systems architecture
  

Preferred Certifications

• ITIL Foundation
  
• HP Networking Certifications
  
• Microsoft Azure Certifications (AZ-104, AZ-305)
  
• Linux Certifications (LPIC-1, RHCSA)
  
• Cisco Certifications (CCNA, CCNP)
  

Key Competencies

• Project and infrastructure planning
  
• Risk management and disaster recovery
  
• Communication and collaboration
  
• Mentoring and knowledge sharing
  
• Continuous improvement mindset
  
• Problem-solving and troubleshooting