Job Summary
Our client are a Operations team focused on dependable delivery, clear coordination, and consistent standards in day-to-day execution.They work closely with stakeholders and teams, balancing empathy with process discipline and fair decision-making.
People here are trusted to take ownership, communicate early when risks appear, and improve how work gets done over time.
Success is measured by reliability, professionalism, and steady improvement, not just activity or busywork.
As our Operations Manager, you will contribute directly to outcomes within the Operations function at a Senior level.
You will be expected to communicate clearly, manage priorities responsibly, and drive steady improvements.
You’ll be trusted to:
· Coordinate with stakeholders to clarify requirements, priorities, and handoffs before execution begins.
· Raise risks early, propose practical next steps, and keep delivery predictable for the wider team.
· Improve execution through documentation, checklists, and simple processes that reduce recurring issues.
· Maintain clean updates or artifacts needed for accountability, tracking, and planning.
Skills We Value
- Working as a 2iC to the COO, oversee all projects / operations in the business, be the point of management for the Operational Management Team, Communication, Automotive process understanding, Technical Integrations, Reporting, Systems Management, People Management
- Strong communication and coordination skills to work effectively with stakeholders and teammates
- Attention to detail to maintain quality, consistency, and clear documentation where required
Requirements
To succeed in this role, you should bring:
Experience & Senior Operations Background
6+ years of experience in Operations Management, Business Operations, or a senior delivery-focused leadership role
Proven track record of overseeing operational execution across multiple teams, functions, or business units
Experience working in fast-paced environments where reliability, accountability, and process discipline are essential
Strategic Support to Leadership
Demonstrated ability to operate as a trusted second-in-command to senior leadership (e.g., COO or Head of Operations)
Strong judgment and decision-making skills when managing priorities, trade-offs, and operational risks
Ability to drive alignment across leadership, stakeholders, and execution teams
Operational Execution & Delivery Ownership
Strong ownership mindset with the ability to manage operational delivery end-to-end
Experience coordinating handoffs, requirements, and workflows before execution begins
Ability to identify risks early, escalate appropriately, and keep delivery predictable
Process, Reporting & Systems Management
Experience improving operational performance through documentation, checklists, and scalable process design
Strong reporting and operational tracking capability (KPIs, delivery metrics, execution dashboards)
Comfort managing business systems, tools, and operational infrastructure to reduce recurring issues
Automotive & Integration Exposure (Preferred)
Strong understanding of automotive operational processes (dealer/OEM workflows, aftersales, fleet, partner ecosystems)
Exposure to technical integrations or systems coordination across operational functions
People & Team Leadership
Proven experience managing operational teams and acting as the point of accountability for an Operational Management group
Strong communication skills to lead with empathy, clarity, and consistency
Ability to maintain standards, coach team members, and ensure execution quality across the business
Communication & Professionalism
Excellent written and verbal communication skills across internal teams and senior stakeholders
High attention to detail, with strong documentation habits and follow-through
Consistent professionalism and reliability in day-to-day execution
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link