Job Summary
JOB TAG LINE:
A prominent golf business in Johannesburg is looking for a Receptionist/Office Administrator
JOB TITLE:
Receptionist/Office Administration
BUSINESS NAME:
Confidential
REPORTS TO:
Managers
RESPONSIBILITIES:
The Receptionist/Office Administrator plays a pivotal role in assisting the management of the business to deliver an exceptional service to their customers. This is the first point of contact for customers, responsible for providing courteous and professional assistance, offering information about the services offered, and maintaining a welcoming and friendly atmosphere in the reception area. By efficiently managing enquiries, administrative tasks, and supporting management, the Receptionist/Office Administrator contributes to the smooth operation of the business.
- Welcome and greet all customers in a friendly and professional manner upon arrival.
- Assist customers with inquiries providing accurate and helpful information.
- Answer incoming phone calls promptly and assist as directed.
- Provide administrative support to ensure the smooth management of the business.
- Manage customer bookings.
- Ensure cleanliness and organisation of the reception area at all times.
- Receive and coordinate incoming and outgoing general emails, ensuring timely responses or forwarding to relevant personnel.
- Assist with the loading of new stock, updating of price lists and catalogues.
- Assist with invoicing and payments made on site.
- Golf knowledge is advantageous.
REQUIREMENTS:
- Matric.
- Experience in a similar role will be advantageous.
- Minimum of 2 years’ experience in a similar role.
- Excellent written and verbal abilities in English,.
- Digital literacy: including MS Office (Outlook, Word, Excel and Powerpoint)
- Customer Service Orientation: Demonstrates a genuine desire to assist customers and fulfil their needs, ensuring a positive experience.
- Own transport is preferable.
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