Job Summary
Hire Resolve's client is looking for an experienced technician who can deliver reliable, high-quality technical support to their clients across the JHB region.Responsibilities:
- Provide onsite and remote IT support across various client environments.
- Troubleshoot and resolve technical issues involving hardware, software, and network components.
- Install, configure, and maintain IT infrastructure (PCs, peripherals, operating systems, and applications).
- Monitor client systems, perform regular maintenance, and ensure proper security and backup measures are in place.
- Maintain accurate documentation in our ticketing system and update technical records.
- Communicate effectively with clients, managing expectations and providing clear, customer-friendly explanations.
- Participate in internal knowledge-sharing and process improvement sessions.
Minimum Requirements:
- Minimum 4 years of hands-on IT support experience.
- Certifications such as CompTIA A+, Network+, or equivalent.
- Strong working knowledge of Windows, Mac OS, mobile platforms, and general software applications.
- Familiarity with network infrastructure (routers, switches, firewalls) is advantageous.
- Experience with cloud services, especially Microsoft 365.
- Understanding of cybersecurity best practices.
- Excellent communication, problem-solving, and client service skills.
- Ability to work independently and travel between sites.
- Own reliable vehicle and valid driver’s license are essential.
Benefits:
- Competitive salary based on experience.
You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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