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Learning & Capability Manager - Luxury Hospitality Group - Johannesburg (Support Office) | Sl
HotelJobs Saturday, 18 July 2026Job Summary
Learning & Capability Manager - Luxury Hospitality Group - Johannesburg (Support Office) Kendrick Recruitment is searching for an experienced and passionate Learning and Capability Manager for a well-regarded, family-owned luxury hospitality group with a portfolio of iconic safari lodges and boutique properties across Southern Africa. This is a senior specialist role at the heart of the group's people development strategy - responsible for driving learning, skills development, onboarding and organisational capability across a multi-site operation. You will partner closely with HR Business Partners, operational leaders and support office teams to build the frameworks, tools and interventions that enable people to perform and grow. Please note: Candidates already based in Johannesburg will be given strong preference. This is a live-out, office-based role. Minimum Requirements: Relevant qualification in Human Resources, Learning and Development, Organisational Development, Education or Industrial Psychology - essential Relevant experience in the Hospitality/Tourism industry - essential Skills Development Facilitator (SDF) certification - advantageous Assessor and/or Moderator accreditation - advantageous Minimum 4 to 6 years' experience in Learning and Development and Skills Development Proven experience managing WSP and ATR submissions and SETA engagement Experience developing learning programmes, onboarding frameworks and capability-building interventions Experience working across multiple sites or operational environments Thorough knowledge of Skills Development legislation and SETA processes Strong understanding of B-BBEE Tourism Sector Codes, specifically the Skills Development element Experience dealing with CATHSSETA advantageous Understanding of NQF and SAQA guidelines Knowledge of adult learning principles and learning programme design Strong stakeholder management, communication and project coordination skills Strong analytical and reporting capability Hospitality or service industry experience advantageous Stable work history with contactable references Key Responsibilities: ? Skills Development and Compliance Manage WSP and ATR submissions and ensure full skills development compliance Maintain SETA and QCTO relationships and maximise funding opportunities Coordinate learnerships, internships and other skills development initiatives Ensure accurate reporting, record keeping and audit readiness Manage compliance with skills development, employment equity and B-BBEE requirements ? Learning and Development Identify learning needs and capability gaps in partnership with HRBPs and operational leaders Design and coordinate learning programmes, development pathways and learning interventions Manage external training providers and learning resources Support the implementation and optimisation of learning systems and tools ? Onboarding and Employee Development Develop and maintain the group's onboarding and induction framework Support role-specific onboarding and development pathways Coordinate leadership development and employee growth initiatives Support succession planning and internal mobility through structured development opportunities ?️ Knowledge Management and Organisational Capability Maintain a central repository of organisational knowledge, policies, SOPs and learning resources Establish governance practices for document ownership, version control and accessibility Drive consistency in onboarding, operational standards and knowledge-sharing across all properties Support capability framework development and leadership expectations across the group ? Reporting and Continuous Improvement Track and report on learning participation, compliance and effectiveness Develop learning and capability dashboards and insights Measure the impact of development initiatives and identify opportunities for improvement Train and support HODs and HRBPs in tracking and reporting on learning results and training value Package: Market-related salary (discussed with shortlisted candidates) Live-out; office-based position in Johannesburg Should you feel you are the right fit for this role, please apply with your updated CV, contactable references and a recent head and shoulders photo ASAP! ? Please Note: If you do not receive feedback within 7 working days, kindly consider your application unsuccessful.
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