Job Summary
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Respond to customer inquiries via phone, email, and other channels, providing product information and quotations.
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Process orders, track shipments, and ensure timely delivery to customers.
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Maintain and update customer records in the CRM system.
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Collaborate with the external sales team and other departments to meet sales targets.
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Identify opportunities for upselling or cross-selling products and services.
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Generate reports on sales activity, order status, and customer feedback.
Candidate Requirements
- Must have a Matric
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Proven experience in sales or customer service.
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Strong communication and interpersonal skills.
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Ability to manage multiple tasks and prioritize effectively.
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Proficient in Microsoft Office
- Attention to Detail.
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Goal-oriented with strong problem-solving abilities.
- Must be criminally clear.
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