Job Summary
Role Overview:We are seeking an experienced and strategic Human Resources & Resourcing Manager to lead and manage the full HR function while overseeing end-to-end recruitment and resourcing operations. This role is both operational and commercial, requiring a professional who can manage internal HR processes, contractors, and staff, while actively driving new resourcing business and strengthening existing client relationships.
The successful candidate will serve as a key liaison between the business, clients, and candidates, ensuring compliance, performance, and growth across the HR and talent acquisition space.
Key Responsibilities
Human Resources Leadership
Lead and manage the full HR function across the organization.
Develop, implement, and maintain HR policies, procedures, and compliance frameworks.
Oversee employee relations, including disciplinary processes, warnings, grievances, and performance management.
Manage CCMA and labour-related matters, including preparation and liaison with legal advisors.
Monitor and manage employee leave balances, payroll inputs, and HR records.
Oversee staff onboarding, inductions, and offboarding processes.
Ensure compliance with South African labor legislation and best practices.
Recruitment & Resourcing
Lead end-to-end recruitment across permanent, contract, and project-based roles.
Screen, shortlist, and submit suitable candidates to clients.
Manage interview processes, including sitting in on client and internal interviews.
Oversee contractor management, including contracts, renewals, performance, and compliance.
Ensure quality, turnaround time, and client satisfaction across all resourcing deliverables.
Business Development & Client Engagement
Identify and develop new business opportunities for resourcing and talent services.
Engage with existing clients to expand resourcing partnerships and repeat business.
Build and maintain strong client relationships through ongoing engagement and service delivery.
Participate in client meetings, negotiations, and service presentations related to resourcing.
Collaborate with leadership to support growth strategies within the talent and HR space.
Stakeholder & Client Liaison
Act as the primary HR and resourcing contact for clients.
Manage client expectations and ensure service excellence.
Provide HR and recruitment advisory support to clients where required.
Requirements
Key Requirements
Degree or Diploma in Human Resources, Industrial Psychology, or a related field.
Minimum 5+ years’ experience in Human Resources and Talent Acquisition.
Strong experience in resourcing, contractor management, and client-facing recruitment.
Proven exposure to labour relations, CCMA cases, and disciplinary processes.
Experience in business development or account management within a resourcing environment.
Strong knowledge of South African labour legislation.
Excellent communication, negotiation, and stakeholder management skills.
Ability to work independently and lead the HR function end-to-end.
Key Competencies
Strategic thinking and commercial awareness
Strong leadership and decision-making ability
High attention to detail and compliance
Relationship-building and client engagement
Problem-solving and conflict resolution
Why Join Us?
Lead and shape the HR and resourcing function
High-impact role with business growth exposure
Client-facing, strategic, and operational responsibility
Opportunity to influence policy, people, and performance
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